dvd not working under windows 8.1

Hewjr100

Member
Member
Messages
99
Location
Poughkeepsie NY
My dvd palyer is not recognized by windows 8.1 one minute it is there then it's gone. Sometimes I get an error when clicking on dvd icon in explorer, then the dvd icon disappears. Anyone have this problem?

Henry
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Hp Envy m6-1225dx
    CPU
    Intel 3rd Generation I5
    Motherboard
    Hp/Intel
    Memory
    8 Gb
    Graphics Card(s)
    Intel Hd 4000
    Screen Resolution
    1366 x 768
    Hard Drives
    750 Gb Ata 5400 rpm
    Mouse
    Logitech Wireless
    Internet Speed
    15 Mbs
    Browser
    Firefox
    Antivirus
    Windows Defender
Try this (1):

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

Fix problems with CD or DVD drives that can

The CD drive or the DVD drive does not work as expected on a computer that is running Windows Vista

DVD drive not recognized in windows 8 - Microsoft Community

You may experience that DVD drive is not recognized in Windows 8 - Microsoft Reduce Customer Effort Center - Site Home - TechNet Blogs

Try this(2):
1) Shut down PC.
2) Physically disconnect the CD/DVD Drive.
3) Reboot to Windows with NO DVD drive.
4) Shut down PC.
5) Physically reconnect the CD/DVD Drive.
6) Reboot to Windows with DVD drive.
7) Check Device status.


Try this (3):
Update all your drivers.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
All of your solutions are for windows 8 and older, my problem is with windows 8.1 preview. One option involves the reg and it might screw thing up in 8.1, read somewhere that we should not mess with the preview reg.. Also This is a laptop, not interested in removing dvd from it, something might break. Finally under windows 8 oem dvd works fine, however tried update option thru store, and also tried fresh install with iso,, and both give same error message: "an error occurred when ejecting DVD RW drive E: and then dvd icon goes poof into thin air.

Henry
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Hp Envy m6-1225dx
    CPU
    Intel 3rd Generation I5
    Motherboard
    Hp/Intel
    Memory
    8 Gb
    Graphics Card(s)
    Intel Hd 4000
    Screen Resolution
    1366 x 768
    Hard Drives
    750 Gb Ata 5400 rpm
    Mouse
    Logitech Wireless
    Internet Speed
    15 Mbs
    Browser
    Firefox
    Antivirus
    Windows Defender
Back
Top