Windows 8 and 8.1 Forums

New WD 1TB Passport error.

  1. #1

    Posts : 52
    Windows 8.1 Pro Pack x64

    New WD 1TB Passport error.

    Hi everyone,

    I am copying lots of files from one external hard drive, an old 3.5", to my new WD Passport 1TB with USB 3.0. The first few folders copied but when I checked in hours later, I received the error "The sephamore timeout has expired." My source HD (G: ) seemed to be fine but my destination (F: ) was offline, though it was still plugged in.

    I checked event viewer and it turns out I have one of these errors every five seconds that my new hard drive is plugged in. This is the full event:

    Log Name:      System
    Source:        Microsoft-Windows-Ntfs
    Date:          2013-07-03 7:14:48 PM
    Event ID:      140
    Task Category: None
    Level:         Warning
    Keywords:      (8)
    User:          SYSTEM
    Computer:      Raj-PC
    The system failed to flush data to the transaction log. Corruption may occur in VolumeId: F:, DeviceName: \Device\HarddiskVolume7.
    ({Device Timeout}
    The specified I/O operation on %hs was not completed before the time-out period expired.)
    Event Xml:
    <Event xmlns="">
        <Provider Name="Microsoft-Windows-Ntfs" Guid="{3FF37A1C-A68D-4D6E-8C9B-F79E8B16C482}" />
        <TimeCreated SystemTime="2013-07-03T23:14:48.340623500Z" />
        <Correlation />
        <Execution ProcessID="4" ThreadID="4176" />
        <Security UserID="S-1-5-18" />
        <Data Name="VolumeId">F:</Data>
        <Data Name="DeviceName">\Device\HarddiskVolume7</Data>
        <Data Name="Error">0xc00000b5</Data>
    I am running a chkdsk /r /f on the G drive now. A command of chkntfs on F reported back clean, but I can do a chkdsk on it after since it looks like I should. Is there anything else I can do to repair this?

      My System SpecsSystem Spec

  2. #2

    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview

    Just my opinion but it seems like your new WB 1TB drive 'going offline' is not a good sign and that could be why you are getting the flush timeouts (eg, drive not visible anymore). Now, if I were in your shoes, I wouldn't hesitate to return it as defective. Good luck.
      My System SpecsSystem Spec

  3. #3

    Posts : 52
    Windows 8.1 Pro Pack x64

    I downloaded a firmware update from WD and that seems to have fixed the problem. Thanks anyway.
      My System SpecsSystem Spec

  4. #4

    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview

    Way to go Malickfan86!
      My System SpecsSystem Spec

New WD 1TB Passport error.
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