Urgent help needed c:/ drive errors.

helpmepleasee

New Member
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1
Okay so my girlfriend purchased a sony vaio running windows 8 and she turned it one the other day and noticed she had no apps any more. I tried also accesing her c:/ drive and it says it has 0 bytes in it.

I cannot do the following.

Go into settings.
run Wsreset.exe i get '' windows cannot find 'ms-windows-store:purgeCaches'. make sure you typed the name right, then try again.
i've tried using google, youtube, everything to try get this thing fixed, the next thing i'll try is a brick.

please help guys it'll be a life saver if someone can help.
 

My Computer

System One

  • OS
    dont know
    Computer type
    Laptop
    System Manufacturer/Model
    sony viao
any luck with this computer?

Have you tried to enter in safemode with networking and run a virus/malware scan?

Spybot search and destroy
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes
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