Windows 8 and 8.1 Forums


UDF DVDs not playing in Windows 8 dvd player software

  1. #1


    Posts : 7
    Windows 8

    UDF DVDs not playing in Windows 8 dvd player software


    I have 2 DVDs that I just bought and work perfectly on my old Windows 7 laptop. They don't work on my new Dell Inspiron 3520. I'm not using Windows Media Player, I know that can't play DVDs in Windows 8. I'm using PowerDVD, it came for free with my laptop. When I play my DVD it stops responding. I tried using VLC too, but it seems as if it's stuck at loading for 1 hour. I don't think it's a codec problem because both of these are supposed to come with the codecs. The software isn't corrupted since they can run other DVDs. I have updated my drivers. My DVDs work in Windows 7, so what is my problem?

      My System SpecsSystem Spec

  2. #2


    Posts : 7
    Windows 8


    Well, looks like I'll just try Microsoft support instead since nobody's answering.
    Last edited by gnova2; 05 Jun 2013 at 10:58.
      My System SpecsSystem Spec

  3. #3


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    Is this an internal or external dvd drives?

    Are both connected at the same time?

    USB?

    Are they on a hub or directly to the USB ports?

    Can you send us a screencap of your device manager with the cd/dvd tab expanded?
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8


    It's an internal one. Here is a screenshot. Every dvd player app just stops responding when playing these 2 UDF DVDs.Click image for larger version
      My System SpecsSystem Spec

  5. #5


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    I just watched The Avengers with VLC, the only annoyance was not being able to skip the preview/ads I could only jump to the end of the ads then let it go to the next chapter where I skip to the end again via the slider..

    My core temp did rise to 170 F and thats with the laptop elevated and in a 70 F environment.

    Can you check your core temp or graphics temp?

    Can you clean the dvd lense, make sure someones finger didnt touch it, it happens..

    Your device manager shows fine, it identified your dvd writer...

    Ill try PowerDVD and see if I get errors..

    Im using Win 8 Pro
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Windows 8


    I'm trying to watch the Regular Show - Best DVD in the World. Is UDF an old file system? What file system does The Avengers have? My DVD works perfectly well in the DVD player in the car, I just played it. I believe it isn't an issue with the disc. I get consistently on every DVD player software a not responding error when I play this DVD. It works without any problems on an old laptop with Windows 7. I also just refreshed my laptop. I'm also in in an environment of 70 F. My laptop is around 120 F.

    The temperature doesn't change when I play my disc. The DVD playing software just stops responding. What's my problem?
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8


    Can somebody help me? I did a factory reset and they still won't play. Everything just stops responding. It works on windows 7 pro though. Does that mean I have missing codecs? All I get is that vlc couldn't get input dvd/D:/. It says to check the log, but there isn't any log. Isn't VLC supposed to come with codecs? I'm getting really mad at Microsoft for not including the codecs. They made a lot more than they had to pay for the codecs.
      My System SpecsSystem Spec

  8. #8


    Dell has a users forum. Have you tried that? Maybe someone there has an answer for you.

    Home - Dell Community
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Windows 8


    I'll try that, but it seems to be a problem with windows, not the hardware.
      My System SpecsSystem Spec

  10. #10


    There is a software support section on their forum.
      My System SpecsSystem Spec

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UDF DVDs not playing in Windows 8 dvd player software
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