Win8's Explorer won't recognize blank DVDs but ImgBurn can

skyzoomer

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I installed Win8 Pro on a Dell Studio 1537 laptop that used to run Vista. Win 8 Pro was installed in Dec 2012 and has all Microsoft Win8 updates installed.

When I try to burn files on a blank DVD disc using Win8's Explorer, I get a message that says:

"Insert a disc
Please insert a writable disc into drive M:"

The blank disc is then ejected. Even if I reinsert a different blank DVD disc and try again, the same thing happens.

However, if I open ImgBurn and use the "same" blank DVD disc, ImgBurn recognizes the blank DVD disc and is ready to burn.

It should be noted that I never tried to burn DVDs using Vista's Explorer so I don't know if that ever worked. I just used ImgBurn while I was running Vista. I know I can just use ImgBurn with Win8 but I would like to know why Win 8's Explorer won't recognize blank DVD discs. Is this a known problem that has a fix?

Any ideas?
Skyzoomer
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Dell Studio 1537
    CPU
    core 2 duo
    Memory
    4GB
Drive "M" sounds like the problem. Normally the Optical Drive is not "Drive M".
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
It don't matter what drive letter is assigned to the optical drive. But, that being said - Try changing your drive to D, E or F. Mine is E but I've had em G, H, I no problem in the past.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
The reason I mentioned the "M" drive is that Windows, for whatever reason, may think that is the optical drive, even though it has the Optical drive as "D" or "E".
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
I changed the optical drive's letter from "M" to "E". No help.

It should be noted that when I insert a DVD with a movie on it, the DVD does not autoplay. Could this be related to the problem?

I went into Win8's CONTROL PANEL > AUTOPLAY and the option "Use AutoPlay for all media and devices" is checked. So I don't know why a DVD with a movie on it will not autoplay.

Thanks,
Skyzoomer
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Dell Studio 1537
    CPU
    core 2 duo
    Memory
    4GB
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