Windows 8 and 8.1 Forums

Win8's Explorer won't recognize blank DVDs but ImgBurn can

  1. #1

    Win8's Explorer won't recognize blank DVDs but ImgBurn can

    I installed Win8 Pro on a Dell Studio 1537 laptop that used to run Vista. Win 8 Pro was installed in Dec 2012 and has all Microsoft Win8 updates installed.

    When I try to burn files on a blank DVD disc using Win8's Explorer, I get a message that says:

    "Insert a disc
    Please insert a writable disc into drive M:"

    The blank disc is then ejected. Even if I reinsert a different blank DVD disc and try again, the same thing happens.

    However, if I open ImgBurn and use the "same" blank DVD disc, ImgBurn recognizes the blank DVD disc and is ready to burn.

    It should be noted that I never tried to burn DVDs using Vista's Explorer so I don't know if that ever worked. I just used ImgBurn while I was running Vista. I know I can just use ImgBurn with Win8 but I would like to know why Win 8's Explorer won't recognize blank DVD discs. Is this a known problem that has a fix?

    Any ideas?

      My System SpecsSystem Spec

  2. #2

    Drive "M" sounds like the problem. Normally the Optical Drive is not "Drive M".
      My System SpecsSystem Spec

  3. #3

    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7

    It don't matter what drive letter is assigned to the optical drive. But, that being said - Try changing your drive to D, E or F. Mine is E but I've had em G, H, I no problem in the past.
      My System SpecsSystem Spec

  4. #4

    The reason I mentioned the "M" drive is that Windows, for whatever reason, may think that is the optical drive, even though it has the Optical drive as "D" or "E".
      My System SpecsSystem Spec

  5. #5

    I changed the optical drive's letter from "M" to "E". No help.

    It should be noted that when I insert a DVD with a movie on it, the DVD does not autoplay. Could this be related to the problem?

    I went into Win8's CONTROL PANEL > AUTOPLAY and the option "Use AutoPlay for all media and devices" is checked. So I don't know why a DVD with a movie on it will not autoplay.

      My System SpecsSystem Spec

Win8's Explorer won't recognize blank DVDs but ImgBurn can
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