Solved TrackPad Driver Randomly Stopped Working

davidvkimball

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Location
Seattle, WA
EightForums,

I have a MacBook Pro running Windows 8 (via BootCamp) and I was running games on Steam.

Randomly, the game froze, and my Xbox 360 controller stopped responding. When I exited out to try and fix the problem, the trackpad stopped working completely and the whole thing froze.

Upon restart, the trackpad simply doesn't work (still doesn't) and I have to use a mouse to control it at all.

I reinstalled all of the BootCamp drivers, and it still doesn't work.

Any idea why this could be?

Thanks,

David
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-4790K Haswell Quad-Core 4.0GHz LGA 1150
    Motherboard
    ASUS Z97-A LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
    Memory
    CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5 GeForce GTX 750 Ti 2GB 128-Bit GDDR5 PCI Express 3.0 HDCP
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ASUS VG248QE Black 24" 144Hz 1ms (GTG) HDMI Widescreen LED Backlight LCD 3D and 20" 2009m HP Monitor
    Screen Resolution
    1920 x 1080 and 1600 x 900
    Hard Drives
    Intel 730 Series 2.5" 240GB SSD (OS + programs) WD Blue 1 TB HDD: 3.5 Inch, 7200 RPM (personal files)
    PSU
    Antec HCG M Series HCG-620M 620W ATX12V
    Case
    AZZA Solano 1000 Black Japanese SECC Steel/Metal mesh in front MicroATX/ATX/Full ATX
    Cooling
    Fans. Everywhere. (but they're surprisingly silent)
    Keyboard
    HP USB keyboard, 6 ft cable, Height: 1.1 inch, Width: 6.3 inches, Length: 17.3 inches
    Mouse
    HP USB mouse, 6 ft cable,
    Internet Speed
    36 Mbps download, 6 Mbps upload
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender + MalwareBytes
Found a fix. Just needed to go to Device Manager, found two errors with the trackpad, selected "Properties" then "Resintall Drivers", selected the drivers from the list (in WindowsSupport folder) and then updated them and everything works again.

Thanks anyway!
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-4790K Haswell Quad-Core 4.0GHz LGA 1150
    Motherboard
    ASUS Z97-A LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
    Memory
    CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5 GeForce GTX 750 Ti 2GB 128-Bit GDDR5 PCI Express 3.0 HDCP
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ASUS VG248QE Black 24" 144Hz 1ms (GTG) HDMI Widescreen LED Backlight LCD 3D and 20" 2009m HP Monitor
    Screen Resolution
    1920 x 1080 and 1600 x 900
    Hard Drives
    Intel 730 Series 2.5" 240GB SSD (OS + programs) WD Blue 1 TB HDD: 3.5 Inch, 7200 RPM (personal files)
    PSU
    Antec HCG M Series HCG-620M 620W ATX12V
    Case
    AZZA Solano 1000 Black Japanese SECC Steel/Metal mesh in front MicroATX/ATX/Full ATX
    Cooling
    Fans. Everywhere. (but they're surprisingly silent)
    Keyboard
    HP USB keyboard, 6 ft cable, Height: 1.1 inch, Width: 6.3 inches, Length: 17.3 inches
    Mouse
    HP USB mouse, 6 ft cable,
    Internet Speed
    36 Mbps download, 6 Mbps upload
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender + MalwareBytes
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