Hi all. I have upgraded my laptop to windows 8 (from windows 7) but I'm having trouble installing the software for my printer (Brother multifunction dcp-195C). I have downloaded and attempted to run the latest Full Driver & Software Package (DCP-195C-inst-B1-win78) available from the Brother website (using windows 8 64-bit option).
The set up runs into a problem: as soon as I select the set up option "standard" or even the "custom" option I get the error:
The MFL-Pro suite has already been installed. There are no additional items to install.
I can see the "MFL-Pro suite DCP-195C" item in my list of installed programs, however I cannot get the Control Centre 3 application running (which I used when I was on windows 7), and I can't see it in the list of installed applications.
I have tried uninstalling the Brother application using their tool (delinf1013_0), which says the uninstall run successfully (and in fact I cannot see the brother application on my listed apps). But when I try to re-run the Brother install package , I get the same error (and "MFL-Pro suite DCP-195C" item in my list of installed programs).
I have tried contacting Brother support, but I didn't get any help (except to suggest following the Brother install instructions, which I have done) and a search online didn't reveal any solution to my problem.
Anyone got the same error ? or more importantly know how to fix this?
any suggestions greatly appreciated, I'm pulling my hair out
The set up runs into a problem: as soon as I select the set up option "standard" or even the "custom" option I get the error:
The MFL-Pro suite has already been installed. There are no additional items to install.
I can see the "MFL-Pro suite DCP-195C" item in my list of installed programs, however I cannot get the Control Centre 3 application running (which I used when I was on windows 7), and I can't see it in the list of installed applications.
I have tried uninstalling the Brother application using their tool (delinf1013_0), which says the uninstall run successfully (and in fact I cannot see the brother application on my listed apps). But when I try to re-run the Brother install package , I get the same error (and "MFL-Pro suite DCP-195C" item in my list of installed programs).
I have tried contacting Brother support, but I didn't get any help (except to suggest following the Brother install instructions, which I have done) and a search online didn't reveal any solution to my problem.
Anyone got the same error ? or more importantly know how to fix this?
any suggestions greatly appreciated, I'm pulling my hair out
My Computer
System One
-
- OS
- windows 8
- Computer type
- Laptop