Windows 8 and 8.1 Forums


anyone with a samsung laptop help please

  1. #11


    archie

    no johnlewis

      My System SpecsSystem Spec

  2. #12


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    Yep John Lewis know how to look after their customers. They don't jerk them around.

    They sometimes give an extended guarantee as part of the purchase - usually even better than your stautory rights under SGA.
      My System SpecsSystem Spec

  3. #13


    the plot changes
    the replacement now getting these bleeps too, tried live chat samsung support who said they are ok,i said the bleeps opening programs is annoying told me to mute them its a bios setting. but no trace in the bios went back to support now told that samsung hide some of the bios settings and to take it to a support centre to be unlocked cannot understand why i have to take a brand new laptop to a service centre to have the bios unlocked when i have just bought it, i know to unlock the bios it is just a couple of double keys to press why would he not tell me them or why is it locked.
      My System SpecsSystem Spec

  4. #14


    Quote Originally Posted by sunnystaines View Post
    archie

    no johnlewis
    I got a laptop from pc world that was faulty , they said because i wasnt paying 12 quid a month for their "tech guy" support (ive repaired a few pc's that have been "fixed" by their tech guys) I wasnt covered for an exchange and had to send it off and it would be back within the month......I expalined it was faulty from the get go and ive only had it about 16 hours but they were not having any of it. After explaining to the spotty oink that if he didnt get me the manager i would shove the laptop where the sun dont shine (not my exact words but he got the message). Anyhoo after an hours arguing with the deputy manager (it was sunday) i was told to come back Monday when i did get an exchange but no apology and no refund for the 50 miles there and back to sort it.

    I did have to restrain myself though when he handed me my replacement laptop and said if i pay 12 quid a month i will get an instant exchange if it happens again..............He's lucky to be alive!!

    I mailed their head office and got an apology but no vouchers (i only complained cos i thought id get vouchers ha ha) I wont use pc world anymore..
      My System SpecsSystem Spec

  5. #15


    now got another replacement arriving wed and handing old one back.
      My System SpecsSystem Spec

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anyone with a samsung laptop help please
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