Windows 8 and 8.1 Forums


HDD not recognised in Windows 8 installation

  1. #1


    England
    Posts : 19
    Windows 8 Home Premium

    HDD not recognised in Windows 8 installation


    My Windows 8 OS was damaged so I tried to reinstall it using the installation disk. But when I got to the part that asks me to select a disk drive, it tells me there are no disk drives and asks if I want to load drivers from a CD. I tried entering my Dell drivers disk but it said no drivers found for my hardware.

    I ran a diagnostics test that shown the hard drive working perfectly fine, and it is also shown in Dell's setup (F2).

    I have a Dell Inspiron 15z (not 15r like I've accidentally put on my profile). I've tried UEFI and legacy mode with no luck.

    Can anyone shine any light on my situation?

    Thanks

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Please check if you have the latest BIOS (A11). if not, update it: Driver Details | Dell United States
      My System SpecsSystem Spec

  3. #3


    England
    Posts : 19
    Windows 8 Home Premium


    I'll give that a try and report back. Cheers.
      My System SpecsSystem Spec

  4. #4


    England
    Posts : 19
    Windows 8 Home Premium


    Well it seems like once again another problem has arose. Upon powering up, the laptop takes about 5 minutes just to boot past the Dell logo. Then when it eventually gets to the Windows 8 installation setup, it just continuously stays black with a cursor in the middle.

    I wish they kept things as simple as they used to be, i'd have it fixed by now!
      My System SpecsSystem Spec

  5. #5


    England
    Posts : 19
    Windows 8 Home Premium


    Sorted now. Thanks to everyone that helped
      My System SpecsSystem Spec

HDD not recognised in Windows 8 installation
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