Windows 8 and 8.1 Forums


Corsair case help needed

  1. #1


    Melbourne,FL.
    Posts : 187
    Windows 8.1 Pro w/Media Center x64

    Corsair case help needed


    I recently got a new Corsair Carbide 500R White case to replace a NZXT Tempest EVO, which the power switch jammed on and a front panel wire came off of. THE 500R's front panel wiring and fan connector's I could use some help with.The case's front panel power switch has power sw printed on it.The reset switch, hdd led and power led all have nothing printed on them.Also, which fan connector goes where [3 3 pin connectors.The top one is maybe 2-3 inches long The bottom one seems to fit the 200mm. side panel's fan.The middle one Iassume connets to the mobo.Thts how Ihave them now.Top oe unhooked, middle to mobo and bottom to side panel fan.Corsair's documentation stinks and is basically just a parts list.I'm not getting my pc to work. Not even using the mobo's power or reset button's. I've also tried my spare TX750 psu and still nothing my mobo speaker also meled while using zx1250w psu.Any help is appreciatedCorsair's forums told me tofill out a rma for the cas.I've tried that over 15 timesand it obviously doesn't work through i.e. on my xbox 360.I've also tried emaing them through gmail and outllook on the 360.Gmail doesn-t do it.Outlook.com worked and I received a confirmation.Haven't heard anything else from rmaservice@corsair.com.ANY HELP IS GREATLY APPRECIATED.P.S.Upgrading toCrosshair V Formula-z mobo next month.EVERYTHING WORKED IN OLD CASE UNTIL BUTTON JAMMED.

      My System SpecsSystem Spec

  2. #2


    Yeah. They don't give you a manual, just a QSG (quick start guide).

    According to a review online, three of the fans are supposed to connect to the fan speed controller. The fan speed controller may get its power from an (old style) 4 pin Molex connector.

    I trust that you have the 4 pin CPU power connector installed.

    If you can't start the PC using the start button on the motherboard, something must be seriously wrong. An RMA may be your only choice.

    Too bad that no 500R owners saw fit to post. I'm not sure how much help they would have been from the information in your post, but they might be able to do better than me.
      My System SpecsSystem Spec

  3. #3


    Melbourne,FL.
    Posts : 187
    Windows 8.1 Pro w/Media Center x64


    Yeah.Ihave eveything wired.Case definitely doesn't work and Corsair nedd's to rma it.After 4 days of waiting, I finally received a email from RAMGUY at Corsair.All he did was sent me a b.s. link they have of a 400R case working with all parts already installed.He also stated he'd never heard of a Corsar case's reset switch, hdd led and power led wires without anything printed on them.GEE IF STUPID WOULD'VE GIVEN ME THE REQUESTED RMA.HE COULD'VE SEEN IT FIRST HAND.When he read's my reply in 4 day's, he'll realize that I mean business.The U.S. Better Business Bureau, ABC News, CBS News, NBC News, CNN, CNBC, MSNBC, Headline News,Fox News, Maximum PC, PC Magazine, PC World, CPU Magazine, Windows the Official Magazine and Smart Computing were all already notified, at the time, he should've given me a rma and a working case.I'm really sick of these companie's that take our mony and run when it's time to support their defective product's.Either way, they've lost a customer and I WILL SEE TO IT THEY EITHER GIVE ME A WORKING CARBIDE 500R WHITE CASE OR A FULL REFUND.
      My System SpecsSystem Spec

  4. #4


    West Sussex, UK
    Posts : 29
    Windows 8.1 Pro 64 bit w/Media Center


    Hi brkkab123

    I recently built a new system into a Corsair Carbide 400R case. Agreed the instructions are non-existent, but I got it together OK, managing to connect all the front panel leads as well and, from my recollection, they were all marked appropriately (as otherwise, I wouldn't have had a clue).

    I have two front panel fans which came already connected to a 4-pin molex with twin fan connector leads. The one other, rear panel, fan I connected to a set of system fan pins on the mobo near the CPU power socket.
    I also bought and connected, a second-hand system (post) speaker which works fine. I have a Seasonic X-Series 850W psu and a Gigabyte GA-Z77X-UD5H mobo.

    I regret I can't assist with your other issues.
    Pedro
      My System SpecsSystem Spec

  5. #5


    I have a Carbide 500R case. The cables from the front panel fan controller are confusing. I don't have the correspondence from Corsair Tech Support on them, but contact support as I had good luck getting fast responses. The fan controller on mine was defective and they sent a replacement front panel assembly (fixed the problem).

    Other than the fan cabling there is nothing special about the case wiring. The instructions that came with the case were adequate for connecting everything.
      My System SpecsSystem Spec

  6. #6


    Melbourne,FL.
    Posts : 187
    Windows 8.1 Pro w/Media Center x64


    That's the problem my 500R's front panel wire's.The only wire that says what is on the end that plugs into the mobo. is the Power Switch.The Reset Switch,HDD Led and PowerLed are missing the white printing on them.I emailed Corsair's RMA Service 5 day's ago.Ifinally heard from RamGuy yesterday.He didn't give me a RMA number or mention Corsair replacing anything.Ahe sad was he couldn't beleive those plastic plugins don't have any white labelling on them.Iknow the 2 single wire one's are the Power Led's, but with Corsair's stupid use off all black wire's, I'm not going to play quessing game's and fry all my part's.Seeing as they did nothing to help me.They've lost a customer can deal with the Better Business Bureau.
      My System SpecsSystem Spec

  7. #7


    Melbourne,FL.
    Posts : 187
    Windows 8.1 Pro w/Media Center x64


    Pedro-The 400Ris a little different from the 500R.The 500Rhas a built-in 4 channel fan controller.The 400Rdoesn't.The 500R also come's with a 200mm. side-panel fan.The case and Corsair's website has no documentation about the fan controller.On the outside of the case there is a button that turn-s the front 2 & side panel fans led's off.There's also a 3 speed switch for fan speed control.Both are located to the right of the case's front panelfirewire port.We have 4 fan wires The short top right one I assume is for a top panel fan.I've got a HydroH100there and it's fans plugs into the cpu block.Then we have a fan wire on the middle right side.That one has to plug in the mobo. near the sata connectors.Then we have weird ending fan wire towards the bottom right.It locks into the side panel fan perfectly.Then we have molex cable on the top right for thens led's that plugs in a psu molex.Last the rear exhaust fan plugs into the mobo's top left fan header.
      My System SpecsSystem Spec

  8. #8


    West Sussex, UK
    Posts : 29
    Windows 8.1 Pro 64 bit w/Media Center


    Hi Keith, yes the 500R is indeed rather different to my 400R. Just wondering if it would be possible for you to take close up photos of your front panel lead ends and email them to Corsair as evidence of your problem.
    Pedro
      My System SpecsSystem Spec

  9. #9


    I can dig through the wiring on my case if you still want to use the 500R case.

    Mine has been up running since August 2012. Working good as I'm using mine on my recording studio PC and it has to be quiet. The only thing I've changed is the noisy OEM fans on my H80 liquid cooler (replaced with "quiet" fans).
      My System SpecsSystem Spec

  10. #10


    Melbourne,FL.
    Posts : 187
    Windows 8.1 Pro w/Media Center x64


    I can only take photo's with my webcam.It needs the pc to work.I think the issue with Corsair may be solved in a few hour's.I've received 2 email's from Corsair since lunchtime.I think he finally realize's the issue.
    Quote Originally Posted by pedro38 View Post
    Hi Keith, yes the 500R is indeed rather different to my 400R. Just wondering if it would be possible for you to take close up photos of your front panel lead ends and email them to Corsair as evidence of your problem.
    Pedro
      My System SpecsSystem Spec

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