Hello, I sure hope I have the correct forum. I received a new pc for Christmas, Gateway with Windows 8 and IE10. I have been searching for days for an answer to my problem. Here it goes. When I have a program I want to download the screen pops up to run or save, it asks if I'd like this program to make changes to my computer and then does nothing and I mean nothing. First I "ran" the program and nothing. With experminting I decided to "save" a download. The download was in the folder downloads. I tried to run it from there and nothing. I have tried 3 different downloads...my new printer...tax software and even iTunes. The printer software according to their website was compatible with windows 8. So I even ran the software on their website and nothing. My tax software just doesn't do anything as well as iTunes. I thought it was maybe just taking some time, but after hours it still shows me nothing. When trying to redownload the printer says I can't because a version of that is already running. In addition I do remember downloading Silverlight and I couldn't ever see the progress and finally forgot about it. About 3 days later it showed up on my laptop. I don't get it, I talked to gateway and their only response is to download the newer versions from the websites. Doesn't help if I can't get it to download either. Any help would be much appreciated. Thank You Ramie.
My Computer
System One
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- OS
- windows 8