Windows 8 and 8.1 Forums


Bluetooth not working

  1. #1

    Bluetooth not working


    Hey guys,

    I just got this fancy new usb bluetooth v4 dongle! Nice. Now, when I plug it into my win8 desktop it installs the microsoft 2006 drivers and everything is okay, it works perfectly. However when I plug it into my win8 laptop (both are win8 pro) it installs the 2006 driver but says this:

    This device cannot start. (Code 10)


    {Operation Failed}
    The requested operation was unsuccessful.

    If I click update on the laptop it goes ahead and finds some broadcom drivers online, which give the same result. However if I update on my desktop then it says the 2006 microsoft drivers are the best ones.
    I tried copying the system32 files from my desktop and overwrote those on the laptop and restarted but it still says the same thing - what is going on?!?!

    UPDATE: I tried uninstalling from device manager and reinstalling, now my laptop says the microsoft driver is best, but it still doesnt work

      My System SpecsSystem Spec

  2. #2


    Posts : 2,627
    win8.1.1 enterprise


    not sure if this will help ,but worth a look i think .
    go to control panel ,admin tools /services and make sure that bluetooth support service is turned on.
      My System SpecsSystem Spec

  3. #3


    Thanks for the idea, but yes it is turned on and running.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    win8


    Quote Originally Posted by caperjack View Post
    not sure if this will help ,but worth a look i think .
    go to control panel ,admin tools /services and make sure that bluetooth support service is turned on.
    Wow! Worked like a charm on my Acer D260, after turning on BT support services, updated drivers by pointing at downloaded windows 7 drivers for atheros from acer, not sure why/how it worked, but nice! Thanks!
      My System SpecsSystem Spec

  5. #5


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by radar1 View Post
    Quote Originally Posted by caperjack View Post
    not sure if this will help ,but worth a look i think .
    go to control panel ,admin tools /services and make sure that bluetooth support service is turned on.
    Wow! Worked like a charm on my Acer D260, after turning on BT support services, updated drivers by pointing at downloaded windows 7 drivers for atheros from acer, not sure why/how it worked, but nice! Thanks!
    nice to see it worked for you ,good luck
      My System SpecsSystem Spec

Bluetooth not working
Related Threads
Bluetooth device is not working in Drivers & Hardware
What to do............Need help...........43115
bluetooth not working in Sound & Audio
4050340504hi everyone my Bluetooth connection has suddenly stopped working, it says that I am offline, I have tried connecting from the Bluetooth menu, (see attached) but their is a red cross over speaker icon, I have turned off the audio sink box and then turned it back on (see attached) and...
Bluetooth is not working Anymore in Drivers & Hardware
Greetings to all, I have been running win 8.1 for a while. At first Bluetooth was working fine. Then last week Bluetooth stopped working. Why, I have got a clue. What I did is just reinstall the drivers from ASUS web site but to no avail. I have looked at 'Event Viewer' but there is no error...
Windows 8.1 Bluetooth not working in Drivers & Hardware
Hi all, I have just got a nearly new Toshiba laptop and updated to Windows 8.1. Since then I have been unable to connect any device to it via Bluetooth. It was able to see the devices and try to connect but as soon as it connected the connection was dropped and the devices reported failed...
Hi, i cant use Bluetooth since i updated to 8.1, before updating i had my wireless mouse working and my iPod playing through my computer since updating they both wont connect not error just wont connect i tried updating the drivers but their all up to date.
MSI GX660R Bluetooth not working in Drivers & Hardware
Hi there, Have recently upgraded to Windows 8 but am finding that my bluetooth functions no longer work with the Windows 7 drivers. When I turn on the bluetooth, it shows up in device manager, states the drivers are installed and functioning ok but does nothing. I get no notfication in the...
Bluetooth not working in Installation & Setup
im using Dell N5110 my bluetooth is not working i have install all kind of bluetooth 2758. PLEASE HELP ME
Eight Forums Android App Eight Forums IOS App Follow us on Facebook