- Messages
- 13
- Location
- Savannah, GA
Hello,
I helped a friend upgrade his work computer from Windows 7 to 8. It mostly all went well except for two problems:
1. It doesn't want to run login scripts for their Windows SBS 2011 server, and
2. It won't recognize any printer we try to install.
I unjoined it from the network, and deleted the computer from the server, so now there shouldn't be any conflict with the server...
The first printer we tried to get to work was an HP P1006, and when we didn't have any luck, we tried a brand new Brother HL2270DW, but we STILL cannot get it to work, even though Brother tech support said it should.
Here's the last thing I tried: I went to devices and printers, click on any printer device, and
then "Printer server properties" at the top...
then go to drivers tab,
then click "Add..." which brings up the Add Printer Driver Wizard,
then click Next, and
then Next again for only x86 drivers,
then click the "Windows Update" button, and
then, after a pause, I select Brother on the left,
then "Brother HL-2270DW Series" on the right,
then click next,
then click Finish, and...
I get an error that says
Driver Installation Error
Windows can't instal the Brother HL-2270DW series kernel-mode print driver. To obtain a driver that is compatible with the version of windows you are running, contact the manufacturer.
Kernel mode driver? Straight from Windows Update? What's up with that?
Any ideas, anyone?
Thanks in advance,
--J
I helped a friend upgrade his work computer from Windows 7 to 8. It mostly all went well except for two problems:
1. It doesn't want to run login scripts for their Windows SBS 2011 server, and
2. It won't recognize any printer we try to install.
I unjoined it from the network, and deleted the computer from the server, so now there shouldn't be any conflict with the server...
The first printer we tried to get to work was an HP P1006, and when we didn't have any luck, we tried a brand new Brother HL2270DW, but we STILL cannot get it to work, even though Brother tech support said it should.
Here's the last thing I tried: I went to devices and printers, click on any printer device, and
then "Printer server properties" at the top...
then go to drivers tab,
then click "Add..." which brings up the Add Printer Driver Wizard,
then click Next, and
then Next again for only x86 drivers,
then click the "Windows Update" button, and
then, after a pause, I select Brother on the left,
then "Brother HL-2270DW Series" on the right,
then click next,
then click Finish, and...
I get an error that says
Driver Installation Error
Windows can't instal the Brother HL-2270DW series kernel-mode print driver. To obtain a driver that is compatible with the version of windows you are running, contact the manufacturer.
Kernel mode driver? Straight from Windows Update? What's up with that?
Any ideas, anyone?
Thanks in advance,
--J
My Computer
System One
-
- OS
- Windows 8
- System Manufacturer/Model
- Dell Studio XPS 435T / 9000
- CPU
- Core i7
- Memory
- 6GB
- Graphics Card(s)
- ATI Radeon HD 4800 Series (Microsoft Corporation - WDDM v1.1)