Windows 8 and 8.1 Forums


headaches from W 8 would appreciate help thx Susan

  1. #1


    Posts : 8
    Windows 8

    headaches from W 8 would appreciate help thx Susan


    I downloaded Windows 8 Pro a week ago

    My old Lexmark X5650 absolutely won't work with it. I get the NT Error and have given up on the printer. The print driver is not compatible with a policy enabled on your computer. NT 4.0 drivers.

    Now my wireless internet has slowed to a crawl. I called Comcast and they said check the speed by going directly from the router to my Ethernet

    I tried that and it says invalid IP

    The router is a Motorola SB5101U

    The Computer is a HP Pavilion dv4

    I tried going back to the recovery point I set and it isn't there.

    I am getting no Windows 8 updates so I turned the automatic off and tried one by one but it couldn't locate any. Failure converting windows updates. Reverting changes. Do not turn off your computer. Code 8024402F

    I am at my parents for Christmas and don't have my recovery disks. I guess I am going to wait until next week when I get home and start the computer over from scratch with Windows 7, unless someone has suggestions.

    I am even ready for Cheese with my whine !

    Thanks for letting me vent Susan.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    LOL.

    Have a good Christmas.

    Windows 7 sounds like a great idea.
      My System SpecsSystem Spec

  3. #3


    Pavilion dv4 isn't a model, it's a series. If you supply the model, we can look at the driver situation.

    You may need drivers that aren't included with Win8. Windows 7 drivers will usually serve, if they exist.

    NT 4.0 drivers? What's up with that? Lexmark doesn't even list those for download. (The X5650 isn't that old. They are still listed for sale, new.)

    You may also wish to try a clean install of Win8. That'll blow everything away, just like going back to Win7.

    Best of luck.
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    Windows 8


    Quote Originally Posted by bobkn View Post
    Pavilion dv4 isn't a model, it's a series. If you supply the model, we can look at the driver situation.

    You may need drivers that aren't included with Win8. Windows 7 drivers will usually serve, if they exist.

    NT 4.0 drivers? What's up with that? Lexmark doesn't even list those for download. (The X5650 isn't that old. They are still listed for sale, new.)

    You may also wish to try a clean install of Win8. That'll blow everything away, just like going back to Win7.

    Best of luck.
    HP Pavilion DV4-1287cl is what I have. Appreciate any help. Thanks Anne
      My System SpecsSystem Spec

  5. #5


    Anne, I've given this advice from the beginning. If you have Windows 7, it has a built-in drive partitioner. Instructions are easy to find on the internet.

    Partition your hard drive and download the free Windows 8 Preview Version from MS onto it. Then download the $40 Windows Pro onto the Preview Edition. (Yes, it is legal, and after scanning your computer, MS will even say that they can install Win 8 Pro). It should work perfectly. Then drag any program you want, using "My Computer" or a thumb drive.

    That's what I did, and I love the way that Windows 8 works. A few old programs run better on 7, so I use it for them.
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by annestrauss View Post
    HP Pavilion DV4-1287cl is what I have. Appreciate any help. Thanks Anne
    Drivers are here:

    Software & Driver Downloads HP Pavilion dv4-1287cl Entertainment Notebook PC | HP® Support

    HP doesn't supply any Windows 8 drivers for this laptop. The Windows 7 drivers will probably work. Run them as administrator. Try the troubleshooting mode if any of them are reluctant to install.

    I still don't understand some of what you wrote. It sounds like Comcast suggested that you connect your laptop to the router with a wired connection. That sounds like a good idea. If it didn't work, you probably need drivers for your NIC (network interface controller).

    Some missing drivers may be indicated by the yellow exclamation points in Device manager. See anything there?

    Vince53's idea is all right, as far as it goes. The main problem that I can see with it is that the Win8 preview may no longer be available for download from Microsoft. It may still be floating around the Web, but be cautious about downloading; you risk exposure to Trojan horses.
      My System SpecsSystem Spec

  7. #7


    From reading your post, I assume you chose to UPDATE your lappy instead of a fresh install.
    After having now converted several computers from Windows 7 to Windows 8, it is My opinion that the update route is no good! It seems to only cause a LOT of problems and heartache.
    The only way to install Windows 8, is to go the fresh install route - ie since you downloaded it, put the files on a disk and boot the laptop with the disk in and do a new install from the disk. All your folders for downloads/pictures/music etc will be saved to a windows.old folder. You should find that windows 8 loads faultlessly, everything should work as before and you will have minimal need to download new drivers. You can retrieve all your old pics etc out of the windows.old folder and replace them in the windows 8 folders. You can even replace your email addresses and documents as well. All your old stuff is still there, you just need to move it back into the Win8 folders.
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    Windows 8


    Quote Originally Posted by Hartygan View Post
    From reading your post, I assume you chose to UPDATE your lappy instead of a fresh install.
    After having now converted several computers from Windows 7 to Windows 8, it is My opinion that the update route is no good! It seems to only cause a LOT of problems and heartache.
    The only way to install Windows 8, is to go the fresh install route - ie since you downloaded it, put the files on a disk and boot the laptop with the disk in and do a new install from the disk. All your folders for downloads/pictures/music etc will be saved to a windows.old folder. You should find that windows 8 loads faultlessly, everything should work as before and you will have minimal need to download new drivers. You can retrieve all your old pics etc out of the windows.old folder and replace them in the windows 8 folders. You can even replace your email addresses and documents as well. All your old stuff is still there, you just need to move it back into the Win8 folders.
    The damage is done then the way I did it. I guess the best way is to restore to my Windows 7 and then do a fresh install. The hard part for me will be getting printer drivers set again and cable etc. This is my world. UGH
      My System SpecsSystem Spec

  9. #9


    Hang in there, Anne; we're on your side! The free Windows preview is available until January 15, 2013. And yes, decades of experience have shown that a clean install is usually better than an upgrade.
      My System SpecsSystem Spec

  10. #10


    Posts : 5,707
    Windows 8.1 Pro


    Yes, I would do a clean install, redownload Windows 8, there will be a screen that says to make a bootable .iso image that you can do a clean install with.

    The problem with upgrading is that it carries over the gunk and crap from the previous version of Windows, so your new version has gunk from the old.
      My System SpecsSystem Spec

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headaches from W 8 would appreciate help thx Susan
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