Windows 8 and 8.1 Forums


headaches from W 8 would appreciate help thx Susan

  1. #11


    Posts : 8
    Windows 8


    All right since I last vented, Comcast took care of my connection there were issues. Now it is very fast again. The only problem I am still having is getting my Lexmark X5650 printer hooked up.

    When I try I still get this message:

    Print Driver was not installed. The printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers.

    Is there an easy way to change the policy to allow thru settings of some sort?

    Thanks again and Merry Christmas to all ! Anne

      My System SpecsSystem Spec

  2. #12


    The damage is done then the way I did it. I guess the best way is to restore to my Windows 7 and then do a fresh install. The hard part for me will be getting printer drivers set again and cable etc. This is my world. UGH
    No, the damage is not done! Still go and do a fresh install, all it means is that you will end up with a folder named WINDOWS.OLD (the newest one) and a folder named WINDOWS.OLD.000 (the older folder) and this is where all you old settings will be found.
    It is a little bit of work to restore everything, but the info is all out there on the web, and you might just find that the printer work properly for you once it is done. Windows 8 seems to be pretty up to date with most of the drivers.
    Just checked the compatability center and your printer should be okay, but you will need to do the fresh install. It seems that upgrading only causes conflicts between the old and the new system.
    Last edited by Hartygan; 24 Dec 2012 at 20:36.
      My System SpecsSystem Spec

  3. #13


    Quote Originally Posted by annestrauss View Post
    All right since I last vented, Comcast took care of my connection there were issues. Now it is very fast again. The only problem I am still having is getting my Lexmark X5650 printer hooked up.

    When I try I still get this message:

    Print Driver was not installed. The printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers.

    Is there an easy way to change the policy to allow thru settings of some sort?

    Thanks again and Merry Christmas to all ! Anne
    Which drivers are you trying to install? I picture trying to install XP drivers from a CD that shipped with the printer. I hope that I'm wrong about that.

    The latest drivers I see at Lexmark are for Windows 7. They may well work without much messing around.

    http://support.lexmark.com/index?loc...ab=DOWNLOADS#1

    I'd try a link for the exact drivers, but I don't see any mention of whether you're running a 32 or 64 bit OS.

    Microsoft claims that the X5650 is compatible:

    https://www.microsoft.com/en-us/wind...stRequested=14

    That suggests that Win8 includes drivers for it. However, as it's an all-in-one, not all functions may be supported by the drivers included with Win8.

    Happy Kwanzaa.
      My System SpecsSystem Spec

  4. #14


    Cool!!
    Just did a fresh install on my laptop (got Win8 for Christmas for it) got to the Metro page (the new start button) and was changing a few tiles around. Suddenly up popped the buttons for my printer.
    So lappy is hooked wireless to the network into which the printer is connected (not even active), Windows 8 sees it and goes off on its own and loads up the correct drivers for it and hey-presto, there is your printer ready to go. Pretty neat!!
    I go into Device Manager, and there is not one yellow mark at all. Everything is accounted for and everyone is working just as it should.
    That is one BIG plus for windows 8. If your system is at all compatible, Windows 8 installs all of the drivers you need as it is loading - automatic, no thinking about it. And no, it is not a new laptop, it is about 3 years old.
      My System SpecsSystem Spec

  5. #15


    Posts : 8
    Windows 8


    Quote Originally Posted by Vince53 View Post
    Anne, I've given this advice from the beginning. If you have Windows 7, it has a built-in drive partitioner. Instructions are easy to find on the internet.

    Partition your hard drive and download the free Windows 8 Preview Version from MS onto it. Then download the $40 Windows Pro onto the Preview Edition. (Yes, it is legal, and after scanning your computer, MS will even say that they can install Win 8 Pro). It should work perfectly. Then drag any program you want, using "My Computer" or a thumb drive.

    That's what I did, and I love the way that Windows 8 works. A few old programs run better on 7, so I use it for them.
    If I now have Windows 8 32 bit can I still download the Windows 8 preview free and then put the Windows 8 pro back on as 64 bit?

    Could someone please show me the link for the preview referenced and give me the best steps to do it properly? Thanks
      My System SpecsSystem Spec

  6. #16


    Anne, you should not need to do that. Just put the files you downloaded onto a disk and boot the computer with the disk in (make sure your boot order is dvd drive first in bios. It will then ask you to push any button to boot from disk and then will start the installation.
    Just remember not to go with the update option - you will need to choose custom setup I think it is called.
      My System SpecsSystem Spec

  7. #17


    Posts : 8
    Windows 8


    Quote Originally Posted by Hartygan View Post
    Anne, you should not need to do that. Just put the files you downloaded onto a disk and boot the computer with the disk in (make sure your boot order is dvd drive first in bios. It will then ask you to push any button to boot from disk and then will start the installation.
    Just remember not to go with the update option - you will need to choose custom setup I think it is called.
    I am sorry that I am confused Do you mean the files Microsoft sent me when I bought Windows 8 PRO? They sent me files for the 32 bit not the 64 bit I want/need to get thing straightened out. Doing what I think your saying won't get me to the 64 bit will it, if I bought the 32 bit download?

    I had read that you can do it by going to the preview link etc.

    Thanks again. Anne
      My System SpecsSystem Spec

  8. #18


    Ah okay, did not understand that. No I think you would still end up with a 32 bit version, but I am not sure.
    If you can, the best way would be to just go out a buy the boxed PRO disks. Then you get both 32 and 64 versions for about $50 where I am.
      My System SpecsSystem Spec

  9. #19


    Quote Originally Posted by annestrauss View Post
    Quote Originally Posted by Hartygan View Post
    Anne, you should not need to do that. Just put the files you downloaded onto a disk and boot the computer with the disk in (make sure your boot order is dvd drive first in bios. It will then ask you to push any button to boot from disk and then will start the installation.
    Just remember not to go with the update option - you will need to choose custom setup I think it is called.
    I am sorry that I am confused Do you mean the files Microsoft sent me when I bought Windows 8 PRO? They sent me files for the 32 bit not the 64 bit I want/need to get thing straightened out. Doing what I think your saying won't get me to the 64 bit will it, if I bought the 32 bit download?

    I had read that you can do it by going to the preview link etc.

    Thanks again. Anne
    I assume that you acquired the upgrade using the Upgrade Assistant.

    As far as I know, that only gives you the Win8 version that matches the "bitness" of the Windows version you ran the Assistant from. If you wanted the 64 bit version, you would have had to buy it from a 64 bit OS. I don't give MS a lot of credit for this. It may simplify support for them, but it denies a lot of people the opportunity to switch to 64 bit using a downloaded copy. Or, it forces them to spend the extra $30 (in the US) for the retail upgrade package.

    I believe that a 32 bit license key would work with the 64 bit OS. The problem would be finding a way to download the 64 bit installer.
      My System SpecsSystem Spec

  10. #20


    Quote Originally Posted by bobkn View Post
    I believe that a 32 bit license key would work with the 64 bit OS. The problem would be finding a way to download the 64 bit installer.
    It should work, after all you only get one registration key when you buy the boxed set of disks and have both versions.
      My System SpecsSystem Spec

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headaches from W 8 would appreciate help thx Susan
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