Windows 8 and 8.1 Forums


Scanner work on Photoshop but not in other software

  1. #1

    Scanner work on Photoshop but not in other software


    Very frustrating situation; I install the drivers of my Xerox m20 and I can't see it in device and printer, I try the add device without result, contrary to the printer we can't install it manually. Thing is that in Photoshop the scanner is detected and work fin, but in Word, Paint and Windows Scan and Fax, it said I have no scanner, how come a 4 years old Photoshop is able to see it and not Windows 8 ? Same situation with my Brother Color Laser Printer. How we force the manual install of a peripheral in 8 ?

      My System SpecsSystem Spec

  2. #2


    Posts : 61
    Windows 8 Pro


    Quote Originally Posted by molebo View Post
    Very frustrating situation; I install the drivers of my Xerox m20 and I can't see it in device and printer, I try the add device without result, contrary to the printer we can't install it manually. Thing is that in Photoshop the scanner is detected and work fin, but in Word, Paint and Windows Scan and Fax, it said I have no scanner, how come a 4 years old Photoshop is able to see it and not Windows 8 ? Same situation with my Brother Color Laser Printer. How we force the manual install of a peripheral in 8 ?
    I cant access my scanner on the Lexmark on CS6 or anything. There is a way to do it on 32 bit by adding twain driver CS6 but no 64 bit twain.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows8


    Hi all,

    I resolved problems about my old Epson perfection scanner using "VUESCAN" a great software, you can find it here:

    VueScan Scanner Software for Windows 8, Mac OS X 10.8 (Mountain Lion), Linux, iPhone, iPad, iPod

    Hope this will help

    Gas
      My System SpecsSystem Spec

Scanner work on Photoshop but not in other software
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