Windows 8 and 8.1 Forums


Unable to REMOVE Bluetooth mouse

  1. #1


    Posts : 2
    windows 8 pro

    Unable to REMOVE Bluetooth mouse


    I registered here, because I've tried to Google this issue and can't find ANY instance of a situation like this.

    I was having the issue where windows 8 randomly disconnects bluetooth devices, so i tried to remove then reinstall it.
    when trying to remove, after a while, it comes up with a message saying "Unable to remove device".
    so I go straight to device manager and uninstall my mouse from there. it works. I go back to the windows 8 show bluetooth devices menu and the mouse is still there. I hit remove and it works.
    Now when i restart my computer its BACK in both device manager and bluetooth device menu.
    I just want it off and gone.
    Any help would be very appreciated, thank you.

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Anybody? I'm having the same issue now.
      My System SpecsSystem Spec

  3. #3


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Figured it out finally! It was because the Bluetooth Support Service would not start no matter what I did. Here is the Microsoft KB article fix : Services fail to start and you receive an Error 1079 on a computer that is running Windows Server 2008, Windows Vista, Windows 2008 R2 or Windows 7

    I used the manual method as it was a different service than the article addresses. I don't know how or why it glitched as it worked at one time. Just glad it is working again.
      My System SpecsSystem Spec

Unable to REMOVE Bluetooth mouse
Related Threads
Many have posted regarding variations of this problem and some have been fixed. My problem is that I can install and use any of two bluetooth mice (Dell PU705 Travel mouse or Samsung S Action mouse ET-MP900D) on my Lenovo Ideapad Z710 laptop. This works fine with either mouse for an average of 20...
I have a Tablet Windows 8.1 with a Microsoft Bluetooth mouse sculpt comfort. It is very annoying that the tablet wakes up just because of the mouse,. Bluetooth seems to change everything. I can't see any power management option anywhere in the settings/device manager. Is there a way to do...
I just bought a Toshiba Encore tablet and an ebay Bluetooth keyboard as well as an HP x4000b Bluetooth mouse. When connecting them individually and using them they work fine. But when using both the mouse has big lags and keyboard just ends up making long presses randomly. Completely unusable lol....
HP X4000b Bluetooth Mouse freezes in Drivers & Hardware
Every now and then my mouse will freeze. If I turn off the mouse then back on it starts working again. Anyone have this happen with their bluetooth mouse? I have used this mouse on two different computers and both do the same thing. I'm thinking it is the mouse since it's doing it on my desktop...
hi there, i have a lenovo G505 laptop running windows 8.1 and i am having issues trying to install my bluetooth USB adapter, a belkin F8T017, i have tried installing the drivers but it doesn't recognise the device during the installation, and when i check device manager it shows as a HID...
Well, my first real problem with 8.1, my bluetooth mouse drops connection about every 15-20 minutes. Turn it off and back on it reconnects. A search of the web shows other people with same problem. I've tried everything I know of, power settings for bluetooth the mouse and usb ports, drivers,...
Microsoft Bluetooth Mouse 5000 in Drivers & Hardware
My Bluetooth mouse is not working. PC settings seems to see the mouse but cannot connect to the mouse. It tries but, the mouse willnot activate. If the PC Settings screen says it sees the Bluetooth mouse but also says "offline", I remove it from the list. Then, I click on the Bluetooth icon then...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook