docholliday
New Member
- Messages
- 5
Just upgraded to Windows 8 via clean install.
Everything seemed to be working OK, and then I noticed that I was not able to mount an .iso. Looking a little closer, I noticed that my DVD and BD drives were missing. I have checked for updates, but everything seems to be up-to-date. I have also tried a few restarts, but no luck.
Looked at bios but DVD and BD drives are present.
Tried unplugging and plugging in drives, but still no change.
Looked at hardware manager and I see exclamation points by all items under the DVD/CD-ROM drive category (including virtual drives as a result of attempting a mount). Specifically, here is the error I get:
'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)'
I did not mess around with the registry to cause a problem.
Tried updating drivers, but no luck. Tried uninstalling and re-installing drivers, but also no luck. Tried uninstalling drivers and reboot, but same result.
Any ideas?
Thanks.
Everything seemed to be working OK, and then I noticed that I was not able to mount an .iso. Looking a little closer, I noticed that my DVD and BD drives were missing. I have checked for updates, but everything seems to be up-to-date. I have also tried a few restarts, but no luck.
Looked at bios but DVD and BD drives are present.
Tried unplugging and plugging in drives, but still no change.
Looked at hardware manager and I see exclamation points by all items under the DVD/CD-ROM drive category (including virtual drives as a result of attempting a mount). Specifically, here is the error I get:
'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)'
I did not mess around with the registry to cause a problem.
Tried updating drivers, but no luck. Tried uninstalling and re-installing drivers, but also no luck. Tried uninstalling drivers and reboot, but same result.
Any ideas?
Thanks.
My Computer
System One
-
- OS
- Windows 8
- System Manufacturer/Model
- Custom
- CPU
- i7-3770k
- Motherboard
- ASRock Z77
- Memory
- 16GB