Windows 8 and 8.1 Forums


Epson R800 and Windows 8 - only very basic printing available

  1. #1


    Posts : 10
    Windows 8

    Epson R800 and Windows 8 - only very basic printing available


    My Epson Stylus Photo R800 now prints only a basic text mode, and doesn't show the complete preference options - e.g., draft, text, photo, best photo etc.... Epson says, that in Windows 8, it's up to Microsoft to fix this, and there is no Epson driver for this model in Windows 8. The printer worked fine in Windows 7. Any ideas?

      My System SpecsSystem Spec

  2. #2


    New Zealand
    Posts : 23
    Windows 8.1 Pro, 32-bit


    Hi MaryB,

    From this site it looks like they are indeed available:

    https://www.epson.com/cgi-bin/Store/...orm=OSF_W_8-32

    Try it and please be sure to post back with your results.
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    Windows 8

    Successful tip!


    Quote Originally Posted by ashleyg View Post
    Hi MaryB,

    From this site it looks like they are indeed available:

    https://www.epson.com/cgi-bin/Store/...orm=OSF_W_8-32

    Try it and please be sure to post back with your results.
    Yes, Ashley, that works very well. Thank you very much. I wonder why Epson tech support told me in an email there was nothing they could do, and that it was up to Microsoft? Whatever, problem now fixed.
      My System SpecsSystem Spec

  4. #4


    New Zealand
    Posts : 23
    Windows 8.1 Pro, 32-bit


    Great news !
    The people from Epson who responded clearly didn't even bother to investigate.

    Kind regards.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    W8Pro


    I don't know how many are using 32bit Windows 8, which is what they have drivers for.
    But for 64bit Windows 8, which I believe the majority are using, they do not have any drivers available!

    And the one that comes with W8/64 is a sad joke.
    The only settings available are to switch between A4/Letter and Portrait/Landscape.
      My System SpecsSystem Spec

  6. #6


    Posts : 10
    Windows 8


    Bjornkn, I'm using 64bit Windows 8, and the link that AshleyG posted (https://www.epson.com/cgi-bin/Store/...orm=OSF_W_8-32) worked fine for me. The printer is now up and running just as on Windows 7
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    W8Pro


    I tried to look at it again, but when I click it it just opens the same info as when looking at Win8/64 drivers :
    Description: Windows 8 drivers for this product are installed automatically when you power-on and connect your printer to your Windows 8 computer.

    No downloads for 32bit neither?
    I can't see what you actually downloaded?

    I tried installing the w7/64 drivers, but they didn't work.
      My System SpecsSystem Spec

  8. #8


    Posts : 10
    Windows 8


    I clicked on Printer Driver in the centre of that page, and followed the instructions for the manual download/installation (since it obviously hadn't installed automatically). I know it says 32-bit, but it still worked fine for me
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    W8Pro


    I don't get any 'manual download' instructions - only 'manually install drivers'.
    I found no download links at all?

    My R800 is working too, with the W8/64 drivers 'Epson ESC/P Standard 7 V4 Class Driver' .
    It's just working very badly, compared to in XP.

    Was it 'Epson Easy Photo Print v2.32.00' you downloaded? That's the only download link I found on that page.
    What exactly is the name of the fil eyou downloaded there?
      My System SpecsSystem Spec

  10. #10


    Posts : 10
    Windows 8


    sorry Bjornkn - I meant manually install driver - and when I clicked on that, it all started (forgive me - I am not very computer literate)
    I now the frustration you must be feeling - that was how I was, too!
      My System SpecsSystem Spec

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Epson R800 and Windows 8 - only very basic printing available
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