Reactivate the Personalise access

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I need your help to fix a mistake done.

i used several programs to change the look of my Windows 8.1, in the end i got a problem that can fix even with a system restore.

i have no longer access to the menu Personalise from my desktop.

on i click on it i got an error message:

Explore.exe unspecified error.

For what i read the item was hided or deactivated by one of the programs used ( i try all to undo the changes but without luck)
how can i reactive this item.

Thank you in advance for the help.
 

My Computer

System One

  • OS
    Windows 8
I need your help to fix a mistake done.

i used several programs to change the look of my Windows 8.1, in the end i got a problem that can fix even with a system restore.

i have no longer access to the menu Personalise from my desktop.

on i click on it i got an error message:

Explore.exe unspecified error.

For what i read the item was hided or deactivated by one of the programs used ( i try all to undo the changes but without luck)
how can i reactive this item.

Thank you in advance for the help.

What programs & what changes ?

You mean this---

screenshot_250.jpg

Do you have a restore point ?

Do you have a Macrium image ?
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
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