Windows 8 and 8.1 Forums


Windows 8 (And Windows 7) crashing for 3 weeks, finally got a BSOD

  1. #1


    Norway
    Posts : 29
    Windows 7 Ultimate x64 and Windows 8 Enterprise N x64

    Windows 8 (And Windows 7) crashing for 3 weeks, finally got a BSOD


    Hello there folks!

    I have had this quite annoying problem for arround three weeks now. My PC crashes
    Usually when playing games, but sometimes when I am just at the desktop
    I have almost concluded that the problem is one of my graphicscards.

    But today, after a fresh install I finally got a Minidump file and an error code in event viewer!
    (After three weeks of atleast one crash a day it was about damn time)

    Don't know if the crash is related to the problem I have had, but it could.

    I have this from event viewer:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff8800169f47c, 0xfffff880009b09e8, 0xfffff880009b0220). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 091112-11481-01.




    And also this:
    The driver \Driver\WudfRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_KINGSTON&PROD_DATATRAVELER_G2&REV _1.00#001D0F0CAA76A931A59D0230&0#.



    I also uploaded the .dmp file

      My System SpecsSystem Spec

  2. #2


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Can you upload the entire BSOD Posting Instructions files, these will help us analyze your crash.

    Code:
    STOP 0x1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    same meaning and parameters as 0x07E
    STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,
    Probably caused by : iaStor.sys
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    MODULE_NAME: iaStor
    FAILURE_BUCKET_ID:  AV_iaStor+7347c
    Install the newest Intel RST driver Version: 11.2.0.1006.
    Intel® Rapid Storage Technology

    How much free space do you have in your OS partition?

    Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
    For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
    Screenshots and Files - Upload and Post in Eight Forums
    Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.

    Run memtest86+ with all RAM cards installed for a full 7 passes, best to run overnight.
    If you get any errors you can stop the test.
    RAM - Test with Memtest86+

    Drivers that need attention:
    ctac32k.sys Wed Jul 02 16 2008 - Creative Audio Driver - out of date, update or remove.
    GEARAspiWDM.sys Mon May 18 2009 - CD-ROM Class Filter Driver by Gear Software Also comes with iTunes - out of date and known to cause issues with Windows 7.
    hamachi.sys Thu Feb 19 2009 - LogMeIn Hamachi Virtual network interface driver - out of date, update or remove.
    Last edited by Dave76; 17 Sep 2012 at 05:22.
      My System SpecsSystem Spec

  3. #3


    Norway
    Posts : 29
    Windows 7 Ultimate x64 and Windows 8 Enterprise N x64


    I have sent one of he graphicscards back to the shop and hopefully I will get a new one and this will fix the problem
    For now, the system runs fully stabel
      My System SpecsSystem Spec

  4. #4


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    That's good news.

    Let us know if the new card is stable.
      My System SpecsSystem Spec

  5. #5


    Posts : 197
    Win 8 Enterprise RTM


    If you don't use raid, remove intel rapid storage for now (for testing purposes)

    Also run windows memory tester, just to be sure.
    MemTest: RAM reliability tester for Windows
      My System SpecsSystem Spec

  6. #6


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    I don't recommend that RAM test app, the last revision just updated to 64bit capable CPUs, it's gotta be pretty old.

    Use memtest86+
    It's the recommended test app on most of the RAM manufacturers support sites.
      My System SpecsSystem Spec

  7. #7


    Posts : 197
    Win 8 Enterprise RTM


    I know, however memtest86 didn't find the errors for my system, and this one did.

    hcidesign memtest tests memory the way windows uses it.
    Last edited by jmv2009; 03 Oct 2012 at 14:02.
      My System SpecsSystem Spec

Windows 8 (And Windows 7) crashing for 3 weeks, finally got a BSOD
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