Windows 8 and 8.1 Forums


BSOD While Copying Files to External Hard Drive

  1. #1


    Posts : 1
    Windows 8

    BSOD While Copying Files to External Hard Drive


    Hi All,

    I have been having an issue with Windows 8 RTM (N Version). I get BSOD everytime I try to copy files to an external hard drive (1 TB Seagate Freeagent). I was trying to copy 500 GB of data, but it keeps failing with a BSOD. I have also tried copying files in smaller sizes (20 GB each), yet it still prompts a BSOD.

    My system specifications are as follows:


    • Asus Rampage IV Extreme
    • Intel Core i7-3960X
    • nVidia GTX 690
    • 2*8 GB RAM
    • 3 TB SATA hard disk drive


    Attached are my dump files.

    Please someone help me. Thanks.

      My System SpecsSystem Spec

  2. #2


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Can you upload the entire BSOD Posting Instructions files, these will help us analyze your crash.

    Your crashes:
    Code:
    STOP 0x0000001A: MEMORY_MANAGEMENT
    Usual causes:  Device driver, memory, kernel
    PROCESS_NAME:  kldw.exe -  Kaspersky Anti-Virus
    FAILURE_BUCKET_ID:  0x1a_41793_nt!_??_::FNODOBFM::_string_
    ----------------------------------------------------------------------------------------------------------------------------------------------------------------
    STOP 0x00000019: BAD_POOL_HEADER
    Usual causes:  Device driver
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    LAST_CONTROL_TRANSFER:  from fffff803b608b1e4 to fffff803b5e96040
    FOLLOWUP_NAME:  Pool_corruption
    FAILURE_BUCKET_ID:  0x19_d_nt!ExFreePool
    -------------------------------------------------------------------------------------------------------------------------------------------------------------
    STOP 0x000000BE: ATTEMPTED_WRITE_TO_READONLY_MEMORY
    Usual causes:  Device driver, Memory
    PROCESS_NAME:  VSSVC.exe -  Microsoft Volume Shadow Copy Service 
    FAILURE_BUCKET_ID:  0xBE_nt!_??_::FNODOBFM::_string_
    -------------------------------------------------------------------------------------------------------------------------------------------------------------
    STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
    Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
    BUGCHECK_STR:  AV
    IMAGE_NAME:  memory_corruption
    FAILURE_BUCKET_ID:  AV_nt!MiPfPutPagesInTransition
    -------------------------------------------------------------------------------------------------------------------------------------------------------------
    STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
    Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
    BUGCHECK_STR:  AV
    IMAGE_NAME:  memory_corruption
    FAILURE_BUCKET_ID:  AV_nt!MiReplenishBitMap
    With the information requested above we can get a better idea of the cause.

    Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
    For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
    Screenshots and Files - Upload and Post in Eight Forums
    Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.

    Run memtest86+ with both RAM cards installed for a full 7 passes, best to run overnight.
    If you get any errors you can stop the test.
    RAM - Test with Memtest86+
    Last edited by Dave76; 17 Sep 2012 at 05:12.
      My System SpecsSystem Spec

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