Windows 8 and 8.1 Forums


BSODs at boot time, usually boots normally after 3 reboots and repairs

  1. #1

    BSODs at boot time, usually boots normally after 3 reboots and repairs


    Hi.

    I'm having some trouble with my HP Envy 15" 1099 eo laptop.
    I'm running Windows 8 Enterprise Evaluation, build 9200.

    When the laptop has been turned off, my usuall boot experience looks something like this:

    1. Booting normally, crashes with a BSOD near the end. Usually a "DPC_Watchdog_Violation", but I've seen a "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" as well. Memory dump created, followed by Automatic reboot.
    2. Booting again. Crashes with BSOD near the end. Almost always a "DPC_Watchdog_Violation". Memory dump creatd, folowed by a automatic reboot.
    3. Windows figures out something is wrong, and attempts to fix it. It may suggest memory tests, windows repairs, etc. In one of these menus I can tell windows to reboot to windows normally again. So I click that.
    4. Windows boots normally, and finally starts up with no BSOD.


    Sometimes this whole process has to be repeated a few times before it finally boots properly.
    On two occations, I've had to use system restore to get back to a bootable state.

    Once windows actually boots, I've not seen a single crash.

    I've attached bootlogs etc.

    Any help would be much appriciated.

    Edit: Formatting.
    Edit2: Corrected laptop type. It's an 1099eo, not 1090. To any laptop designers out there: Don't hide information like that under the laptop battery. That's a horribly inconvenient place to look it up.
    Last edited by gaspodeagain; 08 Nov 2012 at 14:12.

      My System SpecsSystem Spec

  2. #2


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Welcome to Eight Forums gaspodeagain.

    If your laptop has been running stable for a while will it shutdown and re-start with no issues?


    Two of your crashes are 9C.
    Code:
    STOP 0x0000009C: MACHINE_CHECK_EXCEPTION 
    Usual causes:  Hardware error (similar to STOP 0x124)
    OVERLAPPED_MODULE: Address regions for 'dump_iaStorV' and 'dump_iaStorV' overlap
    BUGCHECK_STR:  0x9C_GenuineIntel
    FAILURE_BUCKET_ID:  0x9C_GenuineIntel_nt!KxMcheckAbort
    -------------------------------------------------------------------------------------------------------------------------------
    STOP 0x00000101: CLOCK_WATCHDOG_TIMEOUT
    Usual causes:  Device driver, BIOS bug, hardware defect
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    For reference: Stop 0x124 - what it means and what to try

    Have you checked your CPU temps?
    Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
    Let us know the minimum and maximum temps you get, post a snip of RealTemp.

    For posting the information , type 'Snipping tool' in the Start screen. Select the area you want to post and save to a convenient place.
    How to Upload and Post a Screenshot and File in Eight Forums

    After checking your CPU core temps we can run a CPU test.

    System Event Logs.
    Code:
    Event[628]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-03T19:29:18.239
      Event ID: 55
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    Processor 0 in group 0 exposes the following power management capabilities:
    
    Idle state type: ACPI Idle (C) States (2 state(s))
    
    Performance state type: ACPI Performance (P) / Throttle (T) States
    Nominal Frequency (MHz): 1597
    Maximum performance percentage: 100
    Minimum performance percentage: 58
    Minimum throttle percentage: 6
    
    Event[624]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2012-09-03T19:29:16.148
      Event ID: 125
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    ACPI thermal zone \_TZ.TZ01 has been enumerated.             
    _PSV = 408K             
    _TC1 = 2             
    _TC2 = 5             
    _TSP = 5000ms             
    _AC0 = 0K             
    _AC1 = 0K             
    _AC2 = 0K             
    _AC3 = 0K             
    _AC4 = 0K             
    _AC5 = 0K             
    _AC6 = 0K             
    _AC7 = 0K             
    _AC8 = 0K             
    _AC9 = 0K             
    _CRT = 372K             
    _HOT = 370K
    This indicates CPU overheating.

    Code:
    Event[651]:
      Log Name: System
      Source: Microsoft-Windows-StartupRepair
      Date: 2012-09-03T19:29:49.845
      Event ID: 1117
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    A possible problem with hardware memory (RAM) might have prevented Windows from starting.
    Run memtest86+ for a minimum of 7 full passes with all RAM cards installed. Best to run overnight, if you get any errors you can stop the test.
    RAM - Test with Memtest86+
      My System SpecsSystem Spec

  3. #3


    Thanks a lot for the feedback.

    My initial thoughts:

    1. I'll double check when I get home (currently at work), but I'm pretty sure the crashes would occur on every restart, regardless of whether the computer has been turned on for a while before that.
    2. High temperatures doesn't in and of itself sound unlikely - these laptops generates a lot of heat. That said, I would expect any overheating-related crashes to occur while actually putting the computer under heavy load, not during startup. I'll run the tests you suggested, but I haven't seen any crashes playing neither CPU-heavy games (Civilization, Crusader Kings 2) nor GPU-heavy games (Skyrim) for hours. In any case, I'll run Real Temp and post the results.
    3. I'll make sure to run a CPU and Memory tests as well, and post the result.
    4. I'll work my way through the list of suggestions in your link as well. I'm currently running a lot of the included drivers in Win8, and not their manufactor-made equivalents, so that in particular sounds like a possible explanation. In any case, I'll update this thread with my results.


    And a question at the end - are there any guides or something available that can teach me how to locate/retrieve the information you posted above myself? Learning how to figure out these issues on my own would be useful to know.

    Edit: I'll fix the formatting in this post when I get a few minutes free.
    Edit: Fixed formatting, spelling errors.
    Last edited by gaspodeagain; 11 Sep 2012 at 12:47.
      My System SpecsSystem Spec

  4. #4


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    You're welcome.

    Laptops can be fickle when it comes to CPU overheating issues.
    Be sure to not block the air vents, don't set it on your lap or on any cloth surface.
    These new powerful laptops can run very hot.

    I'm trying to assess if it is a 'Cold Boot' issue, basically CPU or RAM failing when you first startup with a cold system.
    This is usually due to faulty CPU or RAM, sometimes can be fixed with setting adjustments but, OEM systems don't have many available settings so that won't help you much.

    I always install the Intel RST driver and graphics card driver from the source.
    Intel® Rapid Storage

    You can install the Windows Degugger to read the crash dumps.
    BSOD Analysis - Getting Started
    It doesn't actually tell you the problem but will give you hints as to where to start looking.
    You can get clues from the Event Logs, they are easier to look through when in txt format as in the dump files you attached.
    Open the System and/or App Event Log txt file and search using Edit>Find, enter 'error' in the find box. This will let you find the relevant events faster.

    Post the results of the testing when you get a chance.
      My System SpecsSystem Spec

  5. #5


    Ok, what I've tested a bit, and here are my results and my thoughts so far.

    The 9 suggestions from the link explaining possible causes for the 0x124 crashes:


    1. Overclocking. This laptop isn't overclocked in any way, nor has it even been.
    2. Temperature. I don't think overheating would be a problem during boot, but see screenshots and further information a bit later in this post.
    3. Drivers. I've updated the following drivers: Display adapter, chipset, Intel Rapid Storage, (and some Mobile Data Protection Sensor thingy I just learned that my laptop had). I also have drivers for modem, wireless adapater, webcam, ethernet card, usb controller, card reader and touchpad available, but not installed. I'll install these if anything seems to point in their direction, but so far that doesn't seem to be the case.
    4. Bios. I have an uninstalled update available, but the fix it provides seems utterly irrelevant to the problem. ("USB Xbox 360 Street Fighter IV FightStick Controller is not detected by the system"...)
    5. OS-caused falsee positives. Win 8 is still new, so it's not impossible. I'm currently running build 9200, Enterprise Evaluation. I tried installing build 8400 (I think - the release preview) at some point, and wasn't able to boot at all because of these crashes.
    6. Stress testing. I'll describe this below.
    7. Re-installation of windows using nothing not from the windows installation disk. Tried this repeatedly, I think this is my third installation using build 9200, and perhaps seventh if we include my attempts using build 8400.
    8. Removing dust from laptop. Haven't done this yet, but I might give it a shot depending on your opinion on what my stress tests indicated.
    9. Remove hardware, component by component. Not so easy to do on a laptop. I could perhaps try using a different set of RAM bricks, but that's pretty much all I can do.


    Anyway, on to the hardware tests.

    I ran memtest86+ overnight and while I was at work the following day, for a total of 10 passes. No errors.
    Still, since one of the errors indicated a possible problem with my RAM, it might be worth mentioning that there is a chance that I'm not using the original ram bricks (modules?) I got with the laptop. I remember considering to buy a new pair, but not if I actually ever got around to doing it.

    CPU temperatures, with the laptop standing on a flat desk:

    This shows the temperatures when the laptop has been idle for a while:

    Attachment 8541

    This shows the temperature when the laptop has run RealTemps torture test using the "Small FPU" option for 10 minutes. (Maximum FPU stress test, data fits in L2 cache, RAM not tested much):
    Attachment 8543

    This shows the temperature when the laptop has run RealTemps torture test, but using the "In-place large FFT's for 10 minutes.(Maximum heat, power consumption, some RAM tested):
    Attachment 8542

    The HP Envy laptops (especially the version with I7 CPUS) are notorious for getting hot, so I'm not too surprised.

    Cold boot issue:

    Doesn't sound too implausible. It seems to reboot pretty reliably after having been on for a while, and turning it on after only having it turned off for a short while seems to work from time to time as well.
    I will keep trying to boot it after having it turned off for half an hour or so tonight and tomorrow, and see what the success rate is.

    Current status:

    Installing drivers (especially the display driver) seems to have helped. It can now boot on the first attempt some of the time.
    (I'm pretty sure I've installed the display driver before, though. Perhaps one of the system restores I've had to do removed it. Or maybe it was on a previous windows install - I've had to do a few.=

    As before, the success rate seems to be higher if the laptop either was just turned off, or I'm just rebooting.

    In any case, a typical cold boot start now looks like this:
    1. Booting. Windows hangs with a black screen.
    2. I have to hold the power button to reboot
    3. Boots fine.

    I've attached a new set of dump files and so on, in case that's needed.
      My System SpecsSystem Spec

  6. #6


    One thing to add: I've never had these kinds of crashes using Windows 7. If this is a hardware issue, windows 7 seems to be more resilient somehow.
      My System SpecsSystem Spec

  7. #7


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Good testing and trouble shooting plan.

    Reply to the 9.
    1. Overclocking. This laptop isn't overclocked in any way, nor has it even been.
    Most OEM laptop don't allow Over Clocking by limiting the options in the BIOS.
    2. Temperature. I don't think overheating would be a problem during boot, but see screenshots and further information a bit later in this post.
    You normally won't see high CPU heat at boot, but you can see temps come up too high and then lower a little.
    Your idle temp are a bit high.
    3.Drivers. I've updated the following drivers: Display adapter, chipset, Intel Rapid Storage, (and some Mobile Data Protection Sensor thingy I just learned that my laptop had). I also have drivers for modem, wireless adapater, webcam, ethernet card, usb controller, card reader and touchpad available, but not installed. I'll install these if anything seems to point in their direction, but so far that doesn't seem to be the case.
    Install all the drivers if they are newer. It helps to eliminate the possible causes.
    I have seen many times a driver that seems to be not related can cause an issue with another device.
    4. Bios. I have an uninstalled update available, but the fix it provides seems utterly irrelevant to the problem. ("USB Xbox 360 Street Fighter IV FightStick Controller is not detected by the system"...)
    Was there more than one update between your current BIOS and the newest one?
    These are cumulative, if there is only one newer than the version you have and it's not relevant then no need to update.
    5. OS-caused falsee positives. Win 8 is still new, so it's not impossible. I'm currently running build 9200, Enterprise Evaluation. I tried installing build 8400 (I think - the release preview) at some point, and wasn't able to boot at all because of these crashes.
    Win8 is very stable, not perfect but stable, many people have no issues.
    I installed it on my 4 year old laptop and have had no issues at all, from early leaks to Pro RTM. Same with my desktop.
    6. Stress testing. I'll describe this below.
    I'll comment on the testing below.
    7. Re-installation of windows using nothing not from the windows installation disk. Tried this repeatedly, I think this is my third installation using build 9200, and perhaps seventh if we include my attempts using build 8400.
    Check the Device Manager for "?", some drivers will need updating.
    I always update Intel RST drivers and graphics drivers from the manufacturers site.
    8. Removing dust from laptop. Haven't done this yet, but I might give it a shot depending on your opinion on what my stress tests indicated.
    Clean the dust, your idle temps are too high.
    On these new laptops with i7's, run hot, and a little dust can cause a lot of heat.
    9. Remove hardware, component by component. Not so easy to do on a laptop. I could perhaps try using a different set of RAM bricks, but that's pretty much all I can do.
    Let's do a little testing first.

    Good result on the RAM memtest86+ results.
    Let's do one more run with memtest86+, with the laptop cold - turned off for at least 4 hours. This is a cold boot test, just set it up to run from the cd or USB memory stick, so you can push the start button and it will run. Don't start up to Win8 first and then run memtest86+, run it from a cold state.
    If it's a cold boot issue, it should give errors right away. Let it run for 15 minutes minimum or if you can for another 7 passes.
    If memtest86+ gives an error , even one, you can stop the test.

    Your laptop runs very hot, definitely needs to have the dust cleaned out.
    You should consider getting a laptop cooler.

    Let's run another CPU test.
    Be sure to open RealTemp and don't let the temps go over 95°C.
    D/L OCCT stability checking tool Run the CPU:OCCT test for at least 30 minutes, be sure to monitor your CPU and GPU temps.
    Set the time before you start.
    When its done, pass or fail, it will make some graphs. Post these here as they are useful for analyses.

    Your last crashes.
    Code:
    STOP 0x0000009C: MACHINE_CHECK_EXCEPTION
    Usual causes:  Hardware error (similar to STOP 0x124)
    BUGCHECK_STR:  0x9C_GenuineIntel
    FAILURE_BUCKET_ID:  0x9C_GenuineIntel_dxgkrnl!DpSynchronizeExecution
    This was on 7 September.
    Similar to the previous one but also indicates the graphics driver.
    Hopefully this will be fixed by the new graphics driver.

    Code:
    STOP 0x0000009C: MACHINE_CHECK_EXCEPTION
    Usual causes:  Hardware error (similar to STOP 0x124)
    OVERLAPPED_MODULE: Address regions for 'dump_iaStorV' and 'dump_iaStorV' overlap
    BUGCHECK_STR:  0x9C_GenuineIntel
    FAILURE_BUCKET_ID:  0x9C_GenuineIntel_nt!KxMcheckAbort
    This is similar to the above but indicates the Intel RST driver and HDD.
    Did you install the Intel RST driver from the Intel link in post #4?
    OEMs aren't very good at keeping the Intel RST up to date.
    Lets test the HDD just to be sure.
    Download and run Seatools on your HDD.
    How to use SeaTools for Windows
    Short Drive Self Test and Long Drive Self Test.

    Code:
    STOP 0x00000101: CLOCK_WATCHDOG_TIMEOUT
    Usual causes:  Device driver, BIOS bug, hardware defect
    Unable to read KTHREAD address fffffa8003d20738
    BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC
    SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE
    BUCKET_ID:  CORRUPT_MODULELIST
    Inconclusive, but indicating the CPU or GPU.

    Code:
    STOP 0x0000009C: MACHINE_CHECK_EXCEPTION
    Usual causes:  Hardware error (similar to STOP 0x124)
    OVERLAPPED_MODULE: Address regions for 'dump_iaStor' and 'dump_iaStor.' overlap
    FOLLOWUP_IP: usbhub!UsbhGetDeviceFlags+91
    IMAGE_NAME:  usbhub.sys
    FAILURE_BUCKET_ID:  0x9C_GenuineIntel_usbhub!UsbhGetDeviceFlags
    This one is blaming the USB hub.
    If you have a external USB hub, disconnect it for testing.
    Last edited by Dave76; 13 Sep 2012 at 09:48.
      My System SpecsSystem Spec

  8. #8


    Cold boot related/Hardware:

    RAM - Ran one long (multiple passes) cold boot MemTest86-test, and several shorter ones, and found no errors. I did have the laptop reboot on its own a couple of minutes into one of these tests, just as I put something somewhat heavy down beside the laptop on my desk. That might be significant, and if I end up opening the laptop, I'll make a point of checking for lose components.

    CPU - Ran the CPU:OCCT tests you suggested, using the 64 bit version and the large data set. Here are the results:

    Attachment 8648Attachment 8649Attachment 8650Attachment 8651Attachment 8652Attachment 8653Attachment 8654Attachment 8655Attachment 8656

    The 4C drop in temperature at around the 12 minute mark was me moving the laptop from its usual position on my desk to a table in the middle of the room for better air circulation.

    HDD - Ran the two (quick + normal) Bios self-tests for the HDD. No errors. The SeaTools can't seem to find my disk at all, which seems to be a known issue with SeaTools (1206) and windows 8. In any case, I'll run scandisk tonight and see if that uncovers something.

    USB - No usb hubs connected. Could it refer to an usb controller, or something else? Or is there such a thing as an internal usb hub? In any case, I have no external devices connected, except a pretty standard usb mouse.

    Windows 8 itself:

    I don't doubt the general stability of Win8 - but if these issues occurs on windows 8 and not 7, we can't really rule out the possibility that one of the changes is the root of these problems. This is pretty low on my list of likely causes, though.

    Drivers:

    I've installed the latest drivers from HP/others. After doing so, I installed Easy Driver Pro (I think I saw it recommended somewhere on this forum) - and it told me I had 44 outdated ones. Does it usually know what it's talking about? Once I have a few hours free, perhaps tomorrow night, I'm going to sit down and manually work my way through the list and look for likely culprits.

    I've updated the GPU driver to the latest from HP. Pretty sure I used to run the latest from ATI, so I'll give this one a shot. Too bad I didn't note the version number of the one I got rid of. If I see any more GPU-related crashes, I'll go back to the previous one.

    I also updated the Intel Rapid Storage drivers to the ones from Intel, as you suggested.

    Furthermore, there are no "?" devices in Device Manager. I don't think I've seen any, even right after installation.

    BIOS:

    My BIOS is outright confusing me now. It claims to be version F.2C (Dated 06.12.2005). The latest version on hp.com seems to be F.2B A (Released 20.10.2010). Do bios version numbers work differently than software ones? Going from F.2C to F.2B A sounds like a downgrade, but the dates tells another story. I bought my laptop in the summer of 2010, and the bios being from 2005 sounds bordering on implausible. I'm very tempted to upgrade, but I'm going to make absolutely sure I do it right before I try, and that includes finding a bios version history that includes my current version. So far I haven't.

    Temperatures:

    The idle temperature is too high, and a couple of the events from the event log was pointing towards overheating. Do you think it's likely that this could be the root cause here?

    Event log analysis:

    In my System Event Log, I seem to get one Error and one Critical event with some regularity. The latter one occurs after every crash, the former may do. I'll double check that the next time it happens.

    Error: (Occurs a second or two before the above)
    Log Name: System
    Source: volmgr
    Event ID: 46
    Level: Error
    User: N/A
    OpCode:
    Task Category: None
    Keywords: Classic
    Description: "Crash dump initialization failed!"

    The top google hits suggest making sure that your virtual memory/pagefile is located on your system disk, and/or is set to a fixed size. The latter wasn't the case for me, so I fixed it. The event still pops up in my event log, however, and setting this didn't seem to impact the number of crashes I get either.

    Critical:
    Log Name: System
    Source: Kernel-Power
    Event ID: 41
    Level: Critical
    User: System
    OpCode: Info
    Task Category: (63)
    Keywords(2)
    Description: "The system has rebooted without clearly shutting down first. This error could be caused if the system stopped responding, crashesd or lost power unexepectedly."

    This one just says "Windows failed to boot", essentially, from what google tells me, and not much about the cause.

    Attachments:

    I've attached a new collection of logs and so on, which also includes all the screenshots from the OCCT test posted above.
      My System SpecsSystem Spec

  9. #9


    I'd also just like to say that I really appreciate the feedback, both for the effort involved and for all I'm learning. Thanks.
      My System SpecsSystem Spec

  10. #10


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Good info and testing.

    If the laptop reboots during memtest86+ it is considered a failure.
    The vibration next to it may indicate one of the RAM cards isn't seated, actually could be other components.
    If you open it up reseat the RAM cards and HDD, check if anything appears to be loose on the CPU.

    The OCCT tests look good, besides the hot CPU which is normal for your laptop.
    Was there a CPU Vcore graph?

    What USB mouse are you using?
    Have you installed a driver for it?
    Try a different mouse to check if it's causing issues. Have seen mouse and keyboards cause very difficult to find problems.

    It's possible that Win8 may be causing the issue, more likely a driver or some sort of corruption in the OS.

    I don't recommend any driver finding programs, just get the drivers from HP and the Intel RST from Intel, graphics driver from ATI if you think the HP driver may be causing problems. Stay with the HP graphics driver if you can.

    BIOS. I've seen some strange version numbers, some do look like dates, they should be in ascending order.
    F.2C (Dated 06.12.2005) has to be an error, this is too old to be for your laptop. I see F.2B A (20 Oct 2010) on your support site.
    It is possible they did have a F.2C, and pulled it for some reason. They usually put up a newer version in that type of situation.
    I would update it to F.2B A.

    The CPU temps are definitely an issue that will cause a lot of problems.
    Clean the inside of the laptop, get a laptop cooler.
    You might want to consider turning off Turbo Mode in the BIOS, this will make it a little cooler.

    Event Logs.
    Leave your page file set to 'Let Windows manage'.
    The page file has to be slightly larger than your amount of RAM to generate a dump file, if you let Windows manage it, it will adjust to the size needed, when needed.

    The first event can be caused by many things.
    The second is a standard entry when the system crashes or is powered off. It's just to let you know it was an improper shutdown.

    You're welcome for the help, sometimes these issues are difficult to analyze.

    The last four crashes are the same.
    Code:
    STOP 0x0000009C: MACHINE_CHECK_EXCEPTION 
    Usual causes:  Hardware error (similar to STOP 0x124)
    A fatal Machine Check Exception has occurred.
    OVERLAPPED_MODULE: Address regions for 'dump_iaStor' and 'dump_iaStor.' overlap
    BUGCHECK_STR:  0x9C_GenuineIntel
    FAILURE_BUCKET_ID:  0x9C_GenuineIntel_nt!KxMcheckAbort
    These are results from your CPU overheating.

    System Event Logs
    Code:
    Event[3328]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2012-09-17T17:16:13.903
      Event ID: 41
      Task: N/A
      Level: Critical
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    
    Event[3330]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2012-09-17T17:16:15.416
      Event ID: 125
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    ACPI   thermal zone \_TZ.TZ01 has been enumerated.             
    _PSV = 408K           
    _TC1 = 2             
    _TC2 = 5             
    _TSP = 5000ms             
    _AC0 = 0K             
    _AC1 = 0K             
    _AC2 = 0K             
    _AC3 = 0K             
    _AC4 = 0K             
    _AC5 = 0K             
    _AC6 = 0K             
    _AC7 = 0K             
    _AC8 = 0K             
    _AC9 = 0K             
    _CRT = 372K             
    _HOT = 370K
    
    Event[3334]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-17T17:16:16.509
      Event ID: 55
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    Processor 0 in group 0 exposes the following power management capabilities:
    
    Idle state type: ACPI Idle (C) States (2 state(s))
    
    Performance state type: ACPI Performance (P) / Throttle (T) States
    Nominal Frequency (MHz): 1597
    Maximum performance percentage: 100
    Minimum performance percentage: 58
    Minimum throttle percentage: 6
    
    Event[3335]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-17T17:16:16.509
      Event ID: 55
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    Processor 1 in group 0 exposes the following power management capabilities:
    
    Idle state type: ACPI Idle (C) States (2 state(s))
    
    Performance state type: ACPI Performance (P) / Throttle (T) States
    Nominal Frequency (MHz): 1597
    Maximum performance percentage: 100
    Minimum performance percentage: 58
    Minimum throttle percentage: 6
    
    Event[3336]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-17T17:16:16.509
      Event ID: 55
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    Processor 2 in group 0 exposes the following power management capabilities:
    
    Idle state type: ACPI Idle (C) States (2 state(s))
    
    Performance state type: ACPI Performance (P) / Throttle (T) States
    Nominal Frequency (MHz): 1597
    Maximum performance percentage: 100
    Minimum performance percentage: 58
    Minimum throttle percentage: 6
    
    Event[3337]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-17T17:16:16.509
      Event ID: 55
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    Processor 3 in group 0 exposes the following power management capabilities:
    
    Idle state type: ACPI Idle (C) States (2 state(s))
    
    Performance state type: ACPI Performance (P) / Throttle (T) States
    Nominal Frequency (MHz): 1597
    Maximum performance percentage: 100
    Minimum performance percentage: 58
    Minimum throttle percentage: 6
    
    Event[3338]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-17T17:16:16.509
      Event ID: 55
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    Processor 4 in group 0 exposes the following power management capabilities:
    
    Idle state type: ACPI Idle (C) States (2 state(s))
    
    Performance state type: ACPI Performance (P) / Throttle (T) States
    Nominal Frequency (MHz): 1597
    Maximum performance percentage: 100
    Minimum performance percentage: 58
    Minimum throttle percentage: 6
    
    Event[3339]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-17T17:16:16.539
      Event ID: 55
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    Processor 5 in group 0 exposes the following power management capabilities:
    
    Idle state type: ACPI Idle (C) States (2 state(s))
    
    Performance state type: ACPI Performance (P) / Throttle (T) States
    Nominal Frequency (MHz): 1597
    Maximum performance percentage: 100
    Minimum performance percentage: 58
    Minimum throttle percentage: 6
    
    Event[3340]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-17T17:16:16.539
      Event ID: 55
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    Processor 6 in group 0 exposes the following power management capabilities:
    
    Idle state type: ACPI Idle (C) States (2 state(s))
    
    Performance state type: ACPI Performance (P) / Throttle (T) States
    Nominal Frequency (MHz): 1597
    Maximum performance percentage: 100
    Minimum performance percentage: 58
    Minimum throttle percentage: 6
    
    Event[3341]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-17T17:16:16.539
      Event ID: 55
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: laptop
      Description: 
    Processor 7 in group 0 exposes the following power management capabilities:
    
    Idle state type: ACPI Idle (C) States (2 state(s))
    
    Performance state type: ACPI Performance (P) / Throttle (T) States
    Nominal Frequency (MHz): 1597
    Maximum performance percentage: 100
    Minimum performance percentage: 58
    Minimum throttle percentage: 6
    Last edited by Dave76; 19 Sep 2012 at 07:51.
      My System SpecsSystem Spec

Page 1 of 3 123 LastLast
BSODs at boot time, usually boots normally after 3 reboots and repairs
Related Threads
Hello, I've been experiencing seemingly random BSODs, mostly during gaming but also after gaming or even before doing anything at all. Sometimes, but much less often, there's been random reboots or crashes without a BSOD. What I've tried so far. Updated drivers for graphics, network and...
Hello I recently took my hard drive out of my laptop, and plugged it into an external USB drive to copy some files to another laptop. Upon putting the hard drive back into my laptop, windows 8 would no longer boot. It would get to the Operating System select screen (I also boot Win 7 on this...
BSODS all the time. in BSOD Crashes and Debugging
Hi, I'm getting a lot of BSODS and it has been increasing lately. now I can get them like 10 mins apart. It is mostly caused by ntoskrnl.exe with errors like "page fault in non paged area" and "Memory management". I have included the usual dumps and stuff. Any help is appreciated.
Hello, I have the System Builder license (Windows 8 64 bit Pro) not an upgrade. I have Windows 7 on a physical HD for partition C on a completely separate HD (partition D) I have installed Windows 8. Within the Windows 8 Metro interface I clicked on the charm settings in order to choose...
Hello, I bought a new SSD to test out win 8. I've installed win 8 RP onto it from a usb and everything worked fine. Unfortunately after restarting the computer after setup, it boots straight into windows 7 without any dual booting options. Did I do something wrong?
hey everyone.. i installed windows 8 consumer preview x64 on my desktop yesterday. the problem : when i turn on the desktop, it gets stuck at the boot logo.. so i have to force shut down or force reset/reboot.. and it boots up perfectly well this second time. this happens everytime i turn on the...
Okay, so I was interested to test out Win 8's boot time from "shutdown" (it's in quotes because if I remember it right, its shutdown is a complex hybrid with hibernation and a shutdown) to startup. What I'm curious is though, has anyone with an SDD and UEFI tried it out to see if they achieved...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook