Hello,
I upgraded my system to Windows 8 32bit from Windows 7. Prior to the upgrade my computer had issues where it would occasionally lock up completely (not responding to any keys even Ctrl-Alt-Del and unable to move the mouse) and a hard Shut Down (i.e. holding the Power Button down for a few seconds) was required in order to bring it back to life.
It wasn't a huge problem before as it only happened once a week or so, but for some reason it now locks up within 30-40 seconds of booting every time I power up the laptop following a Proper Shut Down procedure ever since upgrading to Win8. The odd thing is that it's okay following the power off hard shutdown but does it again after another proper shut down (either by closing the lid or clicking on Settings/Power/Shut Down)
Any help would be greatly appreciated.
System specs:
OS Name Microsoft Windows 8 Pro
Version 6.2.9200 Build 9200
System Manufacturer Acer
System Model Extensa 4420
System Type X86-based PC
System SKU
Processor AMD Athlon(tm) 64 X2 Dual-Core Processor TK-57, 1900 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD V1.17, 3/25/2008
SMBIOS Version 2.4
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Acer
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.2.9200.16384"
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.75 GB
Available Physical Memory 709 MB
Total Virtual Memory 3.50 GB
Available Virtual Memory 2.10 GB
Page File Space 1.75 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
I've attached the BSOD utility files for your review.
If I've missed something, please let me know! Thanks.
Ken Bell
I upgraded my system to Windows 8 32bit from Windows 7. Prior to the upgrade my computer had issues where it would occasionally lock up completely (not responding to any keys even Ctrl-Alt-Del and unable to move the mouse) and a hard Shut Down (i.e. holding the Power Button down for a few seconds) was required in order to bring it back to life.
It wasn't a huge problem before as it only happened once a week or so, but for some reason it now locks up within 30-40 seconds of booting every time I power up the laptop following a Proper Shut Down procedure ever since upgrading to Win8. The odd thing is that it's okay following the power off hard shutdown but does it again after another proper shut down (either by closing the lid or clicking on Settings/Power/Shut Down)
Any help would be greatly appreciated.
System specs:
OS Name Microsoft Windows 8 Pro
Version 6.2.9200 Build 9200
System Manufacturer Acer
System Model Extensa 4420
System Type X86-based PC
System SKU
Processor AMD Athlon(tm) 64 X2 Dual-Core Processor TK-57, 1900 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD V1.17, 3/25/2008
SMBIOS Version 2.4
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Acer
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.2.9200.16384"
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.75 GB
Available Physical Memory 709 MB
Total Virtual Memory 3.50 GB
Available Virtual Memory 2.10 GB
Page File Space 1.75 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
I've attached the BSOD utility files for your review.
If I've missed something, please let me know! Thanks.
Ken Bell
My Computer
System One
-
- OS
- Windows 8
- System Manufacturer/Model
- Acer
- CPU
- AMD64 X2 Dual Core TK-57 1.9Ghz
- Memory
- 2GB