Windows 8 and 8.1 Forums

Randomly freeze and weirdly, the mouse pointer gone

  1. #11

    Posts : 15
    Windows 8.1 PRO 64 bit

    After some hours, the comp crashed again. One thing is that if I just leave it there and do nothing, it wont get crashed It only crash while Im doing something.


    So I just did a fresh, a new function of Windows I think. It got everything back to the new state, except my files and my ID and uninstalls all desktop apps, still keep WIndows Marketplace app. Things seem running fine. Im testing more to see if I gets any crash. If no, then the problem can be caused by one of the desktop apps which I didn't install so many.

    These are apps that got removed:

    µTorrent 3.2.0
    7-Zip 9.20 (x64 edition) Igor Pavlov
    Adobe Photoshop CS6 Adobe Systems Incorporated 13.0
    Adobe Photoshop Lightroom 4.1 64-bit Adobe 4.1.2
    Java(TM) 7 Update 5 Oracle 7.0.50
    JavaFX 2.1.1 Oracle Corporation 2.1.1
    Microsoft Office Professional Plus 2010 Microsoft Corporation 14.0.4763.1000
    Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 8.0.61001
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Corporation 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 9.0.30729.4148
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Corporation 10.0.40219
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Corporation 10.0.40219
    NVIDIA Drivers NVIDIA Corporation 1.7
    RICOH R5C83x/84x Media Driver Ver.3.53.02 3.53.02
    SpeedCommander 14 (x64) SWE Sven Ritter 14.00.6545
    Synaptics Gesture Suite featuring SYNAPTICS | Scrybe Synaptics Inc.
    Synaptics Pointing Device Driver Synaptics Incorporated
    VLC media player 2.0.3 VideoLAN 2.0.3
    Last edited by kekin; 18 Aug 2012 at 00:02. Reason: update

      My System SpecsSystem Spec

  2. #12

    Posts : 15
    Windows 8.1 PRO 64 bit

    Ok, so I install one by one and Synaptics Pointing Device Driver seems to be the one cause my lappy freezed!!! Testing more...!!! Im defragmenting my HD as well as doing some other tasks to see it the comp gets freezed! Been good so far...! testing more time...!
      My System SpecsSystem Spec

  3. #13

    Posts : 15
    Windows 8.1 PRO 64 bit

    So till now, I can be quite confident to say Synaptics Driver for my Dell touchpad, Chrome and Skype cause the freeze
      My System SpecsSystem Spec

  4. #14

    Posts : 5
    Windows 8
      My System SpecsSystem Spec

  5. #15

    Posts : 15
    Windows 8.1 PRO 64 bit

    Quote Originally Posted by UKBoner View Post
    It WORKED!!!! No more crashhh with all drivers installed, as well as Chrome and Skype!!! YAYYYY!!!Th

    Thank you! Thank you man!!!
      My System SpecsSystem Spec

  6. #16

    Posts : 5
    Windows 8

    Nice one! I stumbled across this fix while browsing a mac forum (of all places) because I had installed win8 on a mac mini with boot camp and was seeing the same freezing thing. I've been freeze-free for a couple of days now (previous best was circa 1hour) so I thought I would spread the love.

    Like others (in other threads) I suspected chrome and Dropbox at first, but that's probably because they are the first two apps everyone installs.

    Glad you are sorted.
      My System SpecsSystem Spec

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Randomly freeze and weirdly, the mouse pointer gone
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