Windows 8 and 8.1 Forums

Unexplained & Unresolved BSOD's. Desperate for help.

  1. #1

    Posts : 3
    Windows 8.1 64Bit

    Unexplained & Unresolved BSOD's. Desperate for help.

    I will be very thankful to anyone with a solid solution to this issue. The blue screens started about 2 years into using this PC. Mainly SYSTEM THREAD EXCEPTION, MEMORY MANAGEMENT.

    95% of the time they occur during gaming. GTAV mainly.

    Here is one of the original threads I made on this issue on TomsHardware: Are my BSOD's hardware related - [Solved] - Windows 8
    They didn't occur for a while after I made that update at the top, but have recently returned and are back to normal.

    What I've done this week:

    - Tested all memory modules individually and on different DIMM's. No errors from Memtest86
    - Swapped out the GTX 970 (w/ DDU) for my old GTX 750ti. Ran GTAV, BSOD within 5 minutes.
    - Put GTX 970 Back (All using latest drivers)
    - Removed TP-Link drivers for my WiFi Adapter. (Now using KillerNetwork LAN)
    - Removed Realtek sound drivers.
    - sfc /scannow: something happened which I was able to repair, since they it comes back with clean results.
    - Disable Intel Turbo Boost (CPU now stays at 3.33Ghz, before it would show at 3.74Ghz)
    - Correctly set RAM timings (9-9-9-24 1600Mhz)
    - Kept the system on for almost 3 days on idle (No BSOD's)

    Until just before writing this post a BSOD occured while opening Chrome. (MEMORY MANAGEMENT)

    There has been no trend in the blue screen occurrences while performing everyday tasks such as browsing, using file explorer, editing videos. They just happen at any point. When I upgraded to Windows 10 they would sometimes happen while completely idle. I've since returned to 8.1.

    These blue screens have kept up their appearance after fresh Windows installations so it leaves me thinking its hardware. However nothing is showing any signs of revealing its faults, except for the exe's/sys files that are blamed in the dumps as they often relate to the video card. However I doubt it's the video card.

    Temps are great. Usually the CPU is 28C - 33C on basic tasking.

    If any other information is required please ask.

    Here are the dumps and system information:

    i5 4670K @ 3.4Ghz
    MSI Z87-G45 Gaming
    Corsair Vengeance 24GB DDR3 1600Mhz (2x4GB 2x8GB 9-9-9-24)
    Gigabyte GTX 970 G1 Windforce
    Samung EVO 120GB, Kingston V300 120GB, Crucial MX300 1TB
    EVGA SuperNova Platinum 2 750W

      My System SpecsSystem Spec

  2. #2

    BSOD Kernel Dump Analyst
    Posts : 2,281
    Windows 10 Pro

    Hi xniosy,

    Turn down the memory frequency to 1333Mhz.
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Windows 8.1 64Bit

    I've set them to 1333Mhz. I'll post an update in a weeks time unless another BSOD occurs.
      My System SpecsSystem Spec

  4. #4

    Posts : 3
    Windows 8.1 64Bit

    UPDATE 12/01/18: No system crashes since changing the frequency.
      My System SpecsSystem Spec

  5. #5

    BSOD Kernel Dump Analyst
    Posts : 2,281
    Windows 10 Pro

    Great to hear
      My System SpecsSystem Spec

Unexplained & Unresolved BSOD's. Desperate for help.
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