Windows 8 and 8.1 Forums


BSODs. No Warning. No known triggers. Many Browser crashes

  1. #1


    Posts : 27
    8.1 Pro

    BSODs. No Warning. No known triggers. Many Browser crashes


    Hi all.

    My Win 8.1 system goes BSOD every few hours without warning. Sometimes longer. Sometimes while waking up from sleep mode. I also notice many browser (Vivaldi , Chrome) tab crashes than usual.

    The system is acting "fragile" for lack of a better term.

    DM log file attached.
    DIGITALSTORM-Sun_10_08_2017_161230_46.zip

    Thanks for your kind help!!!

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,233
    Windows 10 Pro


    Please run the DM Log Collector again and upload a new zip, the current attached zip file is empty.
      My System SpecsSystem Spec

  3. #3


    Posts : 27
    8.1 Pro


    DM log collector does not work on my system.
    What can I do now?

    Thanks.
      My System SpecsSystem Spec

  4. #4


    Use this instead.

    Just unzip and double click on the log collector shortcut.
    BSODs. No Warning. No known triggers. Many Browser crashes Attached Files
      My System SpecsSystem Spec

  5. #5


    Posts : 27
    8.1 Pro


    That seemed to work! Attached.DIGITALSTORM (10-9-2017 1 26 PM).zip
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,233
    Windows 10 Pro


    Please run memtest86+ for a minimum of 8 passes.
    MemTest86+ - Test RAM BSOD Tutorials
      My System SpecsSystem Spec

  7. #7


    Posts : 27
    8.1 Pro


    Interesting memtest results. Errors when both memory modules in place.
    No errors when only mem module 1 is in place... in either socket.
    No errors when only mem module 2 is in place... in either socket.

    Both mem modules in place:
    Click image for larger version
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,233
    Windows 10 Pro


    Open CPU-Z and make screenshots of the SPD tabs.
    SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
    Make screenshots of each stick.

    Post each screenshot in your next reply/replies.
      My System SpecsSystem Spec

  9. #9


    Posts : 27
    8.1 Pro


    Thanks for the assist!
    Here are the screenshots from CPU-Z
    Click image for larger version
    Click image for larger version
      My System SpecsSystem Spec

  10. #10



    BSOD Kernel Dump Analyst
    Posts : 2,233
    Windows 10 Pro


    Your motherboard uses a multi channel configuration, because the specifications of the RAM sticks do not match each other errors occur only when using both sticks, or because the sticks have not been tested with your motherboard.

    Remove 1 of the sticks or get a kit.
      My System SpecsSystem Spec

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BSODs. No Warning. No known triggers. Many Browser crashes
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