BSOD Watching youtube. system_thread_exception_not_handled

kingofomni

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Hello all, I am a relatively low-experienced computer user and am having issues with a factory refurbished Laptop I just bought. It has been working absolute perfect for me in all aspects of computer life except one, watching youtube. (Note: this ONLY happens when watching youtube.) After about 30ish minuets of watching youtube I get a BSOD error with the description "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED". I looked it up online and saw that it was most likely an issue with my graphics drive and all I needed to do was update. So I updated it (the drive is an AMD Radeon R6 Graphics) as well as my other drivers and then continued my internet surfing. only to get the same error again while watching youtube. I am out of Idea's and dont know what to do next. so please help. :) (Please remember I am quite inexperienced and not very knowledgeable in computer operations.)
Any other information required that is not within the attached file can be given at request. Thank you. :)
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E5-551
    CPU
    AMD A10-7300 Radeon R6, 10 compute cores 4C+6G
    Motherboard
    Not available
    Memory
    8 GB Ram
    Graphics Card(s)
    AMD Raneon R6 Graphics (integrated)
    Browser
    Mozzilla firefox
    Antivirus
    Avira
Hi kingofomni,

Try to get your Windows installation up to date with Windows Update as a first step.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
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