Windows 8 and 8.1 Forums

BSoD crashes while gaming dxgmm1.sys

  1. #1

    Posts : 4

    BSoD crashes while gaming dxgmm1.sys

    Since about 22 Dec 2016 I have been having crashes with my new (~6 month old) computer.

    It has been happening more and more frequently, to the point that I can not play any games. The crashes seem to have only generated the same BSoD message twice. I've been trying to get pictures of them to try and find a solution.

    I have run memtest86 4 passes 0 errors, I've done hard drive checks everything passed. I did install an older video driver today thinking it may have been that causing the problem as the crashes started roughly a week after I updated to the newest.

    After the crashes started I did a through cleaning of all my fans and vents as I live in New Mexico and everything is always very dusty here. But it was far less dusty than many other computers I've used with no problem. But after the cleaning things seemed to improve until yesterday when the crashes (BSoD while playing Civ VI and game crashing while playing Wow64) started again. Tonight I logged into WoW real quick to let my guild know I am having computer trouble I got a BSoD (first from WoW that I recall).

    Attaching my dm_log_collector zip. If there is any more info I need to provide I will be happy to do so.

    Not sure if this helps or not, but I uploaded all of the "screen shots" I have of my BSoDs. BSoDs - Album on Imgur

      My System SpecsSystem Spec

  2. #2

    Posts : 2,190
    Windows 10 Pro

    Is drivereasy used for installing drivers?
    If so, revert back the installations. Easiest to do this would be by using a restore point or a backup from the system (like Macrium Reflect).

    Uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part :arrow: NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums

    5: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`aa2a4000 fffff801`ab05e000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Dec  1 17:35:09 2016 (5840513D)
        CheckSum:         00D67A50
        ImageSize:        00DBA000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Note   Note
    If newer drivers don't help, try using older drivers

    It looks like the Nvidia driver was trying to write to an execute/read-protected memory address.
    5: kd> knL
      *** Stack trace for last set context - .thread/.cxr resets it
     # Child-SP          RetAddr           Call Site
    00 ffffd000`2467d7f0 fffff801`a9d9ca31 dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+0x191d6
    01 ffffd000`2467dbc0 fffff801`a9c65a29 dxgmms1!VidMmReferenceDmaBuffer+0x55
    02 ffffd000`2467dc20 fffff801`a9c5ee75 dxgkrnl!DXGCONTEXT::Render+0x229
    03 ffffd000`2467e770 fffff803`5bd5dbb3 dxgkrnl!DxgkRender+0x325
    04 ffffd000`2467ea80 00007ffa`399517fa nt!KiSystemServiceCopyEnd+0x13
    05 000000cb`2b34ee18 00000000`00000000 0x00007ffa`399517fa
    5: kd> !pte fffff801`a9ddf156 488b442460 
                                               VA fffff801a9ddf156
    PXE at FFFFF801A9DDF156    PPE at FFFFF801A9DDF156    PDE at FFFFF801A9DDF156    PTE at FFFFF801A9DDF156
    contains 588B486024448B48
    not valid
     Transition: 486024448
     Protect: 1a - Execute WC
    5: kd> !pte fffff801a9ddf156
                                               VA fffff801a9ddf156
    PXE at FFFFF6FB7DBEDF80    PPE at FFFFF6FB7DBF0030    PDE at FFFFF6FB7E006A70    PTE at FFFFF6FC00D4EEF8
    contains 00000000004A4063  contains 00000000002F6863  contains 00000001019CB863  contains 3610000101804860
    pfn 4a4       ---DA--KWEV  pfn 2f6       ---DA--KWEV  pfn 1019cb    ---DA--KWEV  not valid
                                                                                      Transition: 101804
                                                                                      Protect: 3 - ExecuteRead
      My System SpecsSystem Spec

  3. #3

    Posts : 4

    Driver Easy is a driver updater. I have been just using it to help find newer drivers hoping to find the problem, but it ended up causing some problems once a component was updated subcomponents wouldn't work (like the front USB ports stopped working) so I did a system restore to before I installed it.

    Display driver cleaned and reinstalled. Spooling up Civ VI to see how it runs.

    [edit]I ended up playing Civ VI into the wee hours of the morning. Running World of Warcraft now, things are looking good.[/edit]
    Last edited by macfett; 09 Jan 2017 at 12:15. Reason: adding new info
      My System SpecsSystem Spec

  4. #4

    Posts : 2,190
    Windows 10 Pro

    Good to hear, watch how it goes for a few days and let me know how it goes
      My System SpecsSystem Spec

  5. #5

    Posts : 4

    I've had 3 crashes today, but I think the fans on my 970 stopped working. I have my only 620 in right now. Tomorrow I'm going to put the 970 back into the system now that I've downloaded ASUS' GPU Tweak program and see if I can force them to run. If not, hopefully I can get new fans for it.

    [edit]Downloaded GPU Tweak II from Asus and was able to manually get the fans to run. I changed the temp at which they run, things are going good again... For now.[/edit]
    Last edited by macfett; 18 Jan 2017 at 21:45.
      My System SpecsSystem Spec

  6. #6

    Posts : 4

    Crashes have started again. I had just updated the driver (did the full driver wipe with Display Driver Uninstaller and then installed the new one only installing the PhysX and Display driver.

    (can not get my to upload here so I stuck them in my box account, if someone would rather I shared it a different way I'll happily do so)

    [edit]Thinking this may be a admin/standard user problem again. Been running as admin again for a couple days without incident.
    Last edited by macfett; 30 Jan 2017 at 11:32.
      My System SpecsSystem Spec

  7. #7

    Posts : 2,190
    Windows 10 Pro
      My System SpecsSystem Spec

BSoD crashes while gaming dxgmm1.sys
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