Windows 8 and 8.1 Forums


BSOD playing wildstar, error 0x8000000000000002

  1. #1


    Posts : 3
    windows 7 ultimate 64 bit

    BSOD playing wildstar, error 0x8000000000000002


    wildstar is crashing for me if i play it at max graphics. i have all the recommended specs so i should be able to do it. however, it will run if i keep the game on the lowest settings. now when my computer crashes i do not get a bsod. my whole computer shuts down as if the power had gone out. after this i cannot press the power button to turn it back on immediately. i have to hit the power switch on the power supply itself, press the power switch to computer to discharge anything left over (not sure if i need to do this but i do anyway), turn the power supply back on, then the power switch will start computer up again. this has been happening for a few months and im finally fed up with it. i think it is related to my power supply or graphics card but i cant tell which. i have included the dm log collector file and gpu-z report at moment of crash in this post.

    this is the event viewer report:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

    <EventID>41</EventID>

    <Version>2</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000002</Keywords>

    <TimeCreated SystemTime="2016-10-19T23:54:32.244006600Z" />

    <EventRecordID>16310</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>GARGANTUO</Computer>

    <Security UserID="S-1-5-18" />

    </System>


    - <EventData>
    <Data Name="BugcheckCode">0</Data>

    <Data Name="BugcheckParameter1">0x0</Data>

    <Data Name="BugcheckParameter2">0x0</Data>

    <Data Name="BugcheckParameter3">0x0</Data>

    <Data Name="BugcheckParameter4">0x0</Data>

    <Data Name="SleepInProgress">false</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

    </EventData>


    </Event>
    Attached Files

      My System SpecsSystem Spec

  2. #2


    Posts : 2,085
    Windows 10 Home/ Windows 10 TP/ Windows 8.1 Pro/ Windows 7 Pro


    Hi lordbredd,

    Apologies for the delay.

    Are you still in need of help?
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    windows 7 ultimate 64 bit


    yes i still need help. i understand the wait and thats fine. i just dont know what to do since i dont actually get a bsod
    Last edited by lordbredd; 24 Oct 2016 at 21:22. Reason: clarification
      My System SpecsSystem Spec


  4. #4


    Posts : 2,085
    Windows 10 Home/ Windows 10 TP/ Windows 8.1 Pro/ Windows 7 Pro


    Please upload a new zip from the DM Log Collector.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    windows 7 ultimate 64 bit


    sorry for the late response as i have been away from my computer the past few days. here is a new dm log file as requested
    Attached Files
      My System SpecsSystem Spec

  6. #6


    Posts : 2,085
    Windows 10 Home/ Windows 10 TP/ Windows 8.1 Pro/ Windows 7 Pro


    It appears your installation is counterfeit, as such I cannot provide support until it has been cleared up.

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.


    Forum Rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My System SpecsSystem Spec

BSOD playing wildstar, error 0x8000000000000002

Similar Threads
Thread Forum
Kernel Error 0x8000000000000002 BSOD Event ID 41, task 63
- System
BSOD Crashes and Debugging
BSOD while playing Wildstar wfplwfs.sys
Greetings. For the past couple of weeks I've been getting very stubborn blue screens while palying the game Wildstar. They only occur in this game, or at least I haven't experienced them in other games yet. They are random and show the following error while the blue screen is on...
BSOD Crashes and Debugging
Kernel Error 0x8000000000000002 BSOD Event ID 41, task 63
Hi guys, please could you help me with the below: Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>3</Version> <Level>1</Level>
BSOD Crashes and Debugging
BSOD playing CS:GO, error 0x8000000000000002
more information attatched - System
BSOD Crashes and Debugging
BSOD playing Wildstar Random
Hello, I have been intermittently experiencing BSOD while playing different games but primarily Wildstar. The problem seemed to go away for over 2 months but has recently returned. Thank you in advance for any advice / help. Colin 59667
BSOD Crashes and Debugging
BSOD playing LoL, 0x8000000000000002
Hallo everyone. Everytime i wanna play a game of League of Legends my pc crash. Its brand new, and have all the drivers updated etc etc. Here is the eventlog - 57963 Hope anyone can tell me what to do !!!!! Regards :)
BSOD Crashes and Debugging
BSOD Error Code 0x8000000000000002
Hi, I can't remember exactly what I was doing but my Laptop crashed and I looked in eventviewer and found the error code
BSOD Crashes and Debugging

Eight Forums Android App Eight Forums IOS App Follow us on Facebook