Driver Power StateFailure, can't hibernate

archz2

New Member
Messages
15
I'm running Windows 8.1 (64 bit) on my Lenovo G500 laptop. It has AMD RadeonHD 8570 (2GB) graphics card, Intel integrated HD graphics, i5 processor, 500 GB SATA Hard disk and 8GB DDR3 RAM.

I am facing frequent Driver Power State Failure since today morning. I have neither updated any driver in the last few weeks neither installed/uninstalled any new software. I don't know why I am getting this error. I have not been able to even shut down my laptop properly. While shutting down, it suddenly closes. I know that because prior to shutting down my laptop I move some shortcuts on my desktop to another place. When I start my laptop again, they are at their initial positions.


I am not able to hibernate also. I ran the power troubleshooter and it found no problems. While hibernating, the laptop either gives a BSOD of Driver Power State Failure or suddenly closes down. After many failed attempts to restart in safe mode, I was finally able to do so and ran the command


sfc /scannow


It found errors but couldn't fix them. Here is the log

View attachment 68382



I then installed windows 8.1 again (update method, keep files and apps intact) by going to My computer and then choosing the windows installation from bootable USB drive. My cd rom driver is damaged therefore I've been using bootable USB via Rufus to install windows. I have been using this method for many years and all installation goes fine.


However, while getting restarted as a part of the installation of windows, I got twice the BSOD of Driver Power State Failure. After completion of installation, I tested my hibernation status and unfortunately, the problem is still there. What should I do?

Today I have updated my AMD crimson drivers. The trouble is still there. Moreover, my laptop is taking a long time to start. I am attaching the dm logs that I got from the dm log collector tool.

View attachment 68379



Here are bsod dump logs that I got from Blue screen view software. In one file ntoskrnl.exe+151236 I got as the main culprit. In another one it was ntoskrnl.exe+14e2a0.


View attachment 68380

View attachment 68381
 

My Computer

System One

  • OS
    Windows 8.1 (64 bit)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    intel i5 processor- 3230 CPU @ 2.6 GHz
    Motherboard
    Lenovo
    Memory
    8GB DDR3
    Graphics Card(s)
    Radeon HD 8570
    Antivirus
    Avira Internet Security
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and analysts won't try it.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
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