Windows 8 and 8.1 Forums


BSOD & immidiate reboots, random... daily.

  1. #1


    Posts : 36
    8.1 Pro

    BSOD & immidiate reboots, random... daily.


    Hi kind fellows at Eightforums...

    I have a machine, 8.1 Pro, that has become unstable. It had a very similar problem a couple months ago, but updating the Nvidia driver seemed to fix.

    Now that it is doing it again, I tried the same fix. I used DDU to clean the existing driver first.

    I also did a LAN driver update at the same time.

    This seemed to make things a bit better (less frequency of crashing). BSOD messages are always different, and most disappear before I can record them. Here are two:

    Memory management
    IRQL_not_less_than_or_equal

    Another symptom is that my Chrome Browser tabs like to crash. A lot. Reloading the tab seems to solve the issue if only briefly.

    I have some mini-dump files that appear to be associated with several applications all within the last few days, in case that helps, but they are a bit big, and unfortunately the attachment manager says they are "invalid".

    Thank you for your kind help! Truly appreciated.

    Ryder

    DIGITALSTORM-Sat_09_17_2016_114147_10.zip

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,242
    Windows 10 Pro


    Hi Ryder,

    Please re-upload the zip or run the DM Log Collector again and upload a new zip, the current attached zip is empty.
      My System SpecsSystem Spec

  3. #3


    Posts : 36
    8.1 Pro


    Quote Originally Posted by axe0 View Post
    Hi Ryder,

    Please re-upload the zip or run the DM Log Collector again and upload a new zip, the current attached zip is empty.
    Very sorry I missed that. Sadly, this repeats. I even ran as administrator. DMLC isn't working, it seems.

    What else can we try?

    *thank you*

    R
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,242
    Windows 10 Pro


    Does the program crash, or does it finish but leave an empty zip file?

    Before the tool closes there is a folder called SFdebugFiles present on the desktop, is this folder empty?
      My System SpecsSystem Spec

  5. #5


    Posts : 36
    8.1 Pro


    Quote Originally Posted by axe0 View Post
    Does the program crash, or does it finish but leave an empty zip file?

    Before the tool closes there is a folder called SFdebugFiles present on the desktop, is this folder empty?

    The program appears to exit gracefully. There is no folder by that name on the desktop.

    Regards,

    R
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,242
    Windows 10 Pro


    There is no folder on the desktop before closing the program?

    When the program is closed this folder is deleted, so it is important to check before exiting.
      My System SpecsSystem Spec

  7. #7


    Posts : 36
    8.1 Pro


    Quote Originally Posted by axe0 View Post
    When the program is closed this folder is deleted, so it is important to check before exiting.
    Ah! I missed that distinction... success!

    SFDebugFolder.zip is now attached.

    **I should also note that my C: drive had become very full, just through a normal acquisition of files. Yesterday I made some room, so that is one change of note.
    BSOD & immidiate reboots, random... daily. Attached Files
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,242
    Windows 10 Pro


    Please make sure that all your partitions have at least 15% free space, 15% is necessary for Windows to perform background stuff without annoying the user.

    Please check your SSDs for firmware updates with Samsung Magician.





    BSOD & immidiate reboots, random... daily. Diagnostics Test BSOD & immidiate reboots, random... daily.
    HDD TEST

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log :arrow: http://www.sevenforums.com/tutorials...iewer-log.html






    BSOD & immidiate reboots, random... daily. Diagnostic Test BSOD & immidiate reboots, random... daily.
    RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My System SpecsSystem Spec

  9. #9


    Posts : 36
    8.1 Pro


    Quote Originally Posted by axe0 View Post





    BSOD & immidiate reboots, random... daily. Diagnostics Test BSOD & immidiate reboots, random... daily.
    HDD TEST

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    OK, progress!

    Click image for larger version
    Click image for larger version
    Click image for larger version
      My System SpecsSystem Spec

BSOD & immidiate reboots, random... daily.
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