Windows 8 and 8.1 Forums


"Your PC ran into a problem" in every boot

  1. #1


    Posts : 9
    Windows 8.1 Single Language

    "Your PC ran into a problem" in every boot


    I don't have a BSOD, but a PSOW (Purple Sign of Warning)

    Every time I boot my laptop, I get a purple sign that says "Your PC ran into a problem. This caused the system to restart".
    Everything seems to work OK, but it's annoying.

    It's worth noting that the issue only happens when I boot from an off state. A reboot doesn't give me the error.

    Thanks in advance for any help.

    Specs.
    Asus G55VW
    Windows 8.1 Single Language x64 (clean install)
    All drivers from Asus website, except GPU
    Every Windows update installed
    "Your PC ran into a problem" in every boot Attached Files

      My System SpecsSystem Spec

  2. #2


    Posts : 2,154
    Windows 10 Pro


    Hi ignaciojn,

    Please try the following suggestion.

    Uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from ASUS. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
    Click image for larger version
    Code:
    7: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff800`eb662000 fffff800`ec421000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Aug 11 13:07:29 2016 (57AC5C71)
        CheckSum:         00D758F2
        ImageSize:        00DBF000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    I suggest the drivers from ASUS, because the laptop manufacturer drivers are usually the most stable for laptops due to some altering.
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8.1 Single Language


    It worked, thank you very much.

    Follow up question: Am I stuck with 2013 drivers, or is it safe to install the new ones now?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,154
    Windows 10 Pro


    Hi ignaciojn,

    I personally wouldn't recommend to install drivers from other sources, because IME (personal and with others whom I've helped) it leads to problems.
      My System SpecsSystem Spec

"Your PC ran into a problem" in every boot
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