Windows 8 and 8.1 Forums

First BSOD for laptop

  1. #11


    Posts : 22
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    I wil do that now

      My System SpecsSystem Spec

  2. #12


    Posts : 22
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    I have done that just now
      My System SpecsSystem Spec

  3. #13


    Posts : 2,154
    Windows 10 Pro


    Doesn't the tool show a model number?
      My System SpecsSystem Spec

  4. #14


    Posts : 22
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Not that i noticed but the HP site gave me this info
    HP Pavilion Notebook - 15-p158sa (ENERGY STAR)

    Model #: K6Z88EA
    Serial #: 5CD4452TJ1


    I hope this helps
      My System SpecsSystem Spec

  5. #15


    Posts : 2,154
    Windows 10 Pro


    It certainly helps

    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support is the page you need to be, choose the Realtek wireless LAN driver.
      My System SpecsSystem Spec

  6. #16


    Posts : 22
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Doing it now lets hope
      My System SpecsSystem Spec

  7. #17


    Posts : 22
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    I have done it installed an update had to re enter my wifi password seems ok for now tho
      My System SpecsSystem Spec

  8. #18


    Posts : 2,154
    Windows 10 Pro


    Good.
      My System SpecsSystem Spec

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First BSOD for laptop
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