Solved BSOD with drive_power_state_failure error

zero123qwe

New Member
Messages
5
my laptop is an asus with nvidia geforce 840m and intel core i7-4510u
these recent week, my laptop having significant slow down on top of very long startup and shutdown process
even after i format my laptop,the problem still persist
hope someone could help cause im at my wits end here
thank you
my dump file : https://drive.google.com/open?id=0B8xDo_mT5dmsNEpxU2pFNEdacjQ

ps, sorry for my bad english,its not my native language
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Asus K511LA
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    ASUSTeK COMPUTER INC. S551LN
    Memory
    4.00 GB
    Graphics Card(s)
    (1) NVIDIA GeForce 840M (2) Intel(R) HD Graphics Family
    Sound Card
    (1) Realtek High Definition Audio (2) Bluetooth Audio Devi
    Screen Resolution
    1366x768
    Hard Drives
    ST1000LM024 HN-M101MBB
    Mouse
    Logitech g300s
Please visit Windows Update and install every update available, it may take a couple of times to get them all, the exception is for Windows 10 update.
Code:
Hotfix(s):                 18 Hotfix(s) Installed.

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.​
How to fill in your system specs:
picture.php

picture.php
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
my apologize ,i am new to this site and i was not aware of system specs information requirement in the profile section, anyway
i have written down the specs info in my profile (apologize if the information spec isn't complete as i am not fully knowledgeable about computer and such ) and as for windows update,i have updated it to the latest one
here the new dump file: https://drive.google.com/open?id=0B8xDo_mT5dmsNEpxU2pFNEdacjQ
and dm_log info
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Asus K511LA
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    ASUSTeK COMPUTER INC. S551LN
    Memory
    4.00 GB
    Graphics Card(s)
    (1) NVIDIA GeForce 840M (2) Intel(R) HD Graphics Family
    Sound Card
    (1) Realtek High Definition Audio (2) Bluetooth Audio Devi
    Screen Resolution
    1366x768
    Hard Drives
    ST1000LM024 HN-M101MBB
    Mouse
    Logitech g300s



Diagnostics Test

HDD TEST


arrow.png
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests

  1. Short Drive Self Test
  2. Short generic
  3. Long generic

If the short generic fails, no need for the long generic.
Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Post screenshots/photos of the test results


arrow.png
Run chkdsk
Disk Check - Windows 7 Help Forums
Upload the chkdsk log :ar: Chkdsk Log in Event Viewer - Read in Windows 10 - Windows 10 Forums


arrow.png
Run HDTune to

  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

  • the error scan,
  • the health,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
sorry for the long wait, finally everything is done, thank you for your patience and helping me btw
so anyway here what i got
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Asus K511LA
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    ASUSTeK COMPUTER INC. S551LN
    Memory
    4.00 GB
    Graphics Card(s)
    (1) NVIDIA GeForce 840M (2) Intel(R) HD Graphics Family
    Sound Card
    (1) Realtek High Definition Audio (2) Bluetooth Audio Devi
    Screen Resolution
    1366x768
    Hard Drives
    ST1000LM024 HN-M101MBB
    Mouse
    Logitech g300s
Please open an admin command prompt and enter following command
Code:
chkdsk C: /r
This command scans for bad sectors, marks them as bad and attempts to recover the readable data. To do this the partition needs to be unmounted meaning that the partition cannot be in use, you would have to reboot. When asked if you would like to schedule to check the volume press Y and reboot.
Note   Note
It can take a couple of hours for the command to finish, please let it run and do NOT interrupt it, interrupting may make things worse like causing the OS become unbootable or something.
It may look like nothing is happening or it is freezing or something, please do nothing as the system is checking the volume.



Note   Note
This is not a permanent fix, only a temporary one. This fix gives you extra time to backup your data and replace the drive


From the looks of the results it is possible that your drive can fail soon.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
so my only option is to replace my drive?
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Asus K511LA
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    ASUSTeK COMPUTER INC. S551LN
    Memory
    4.00 GB
    Graphics Card(s)
    (1) NVIDIA GeForce 840M (2) Intel(R) HD Graphics Family
    Sound Card
    (1) Realtek High Definition Audio (2) Bluetooth Audio Devi
    Screen Resolution
    1366x768
    Hard Drives
    ST1000LM024 HN-M101MBB
    Mouse
    Logitech g300s
Yes, the problems that will occur if not acted a.s.a.p. can only be delayed for some time but not resolved.

With 'the problems' I do not only mean BSODs, but eventually a drive that is unbootable.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
well that sucks for me, anyway thank you for your help, you were very helpful and cooperative , thank you and goodbye
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Single Language 64-bit 9600 Multiprocessor Free
    Computer type
    Laptop
    System Manufacturer/Model
    Asus K511LA
    CPU
    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz
    Motherboard
    ASUSTeK COMPUTER INC. S551LN
    Memory
    4.00 GB
    Graphics Card(s)
    (1) NVIDIA GeForce 840M (2) Intel(R) HD Graphics Family
    Sound Card
    (1) Realtek High Definition Audio (2) Bluetooth Audio Devi
    Screen Resolution
    1366x768
    Hard Drives
    ST1000LM024 HN-M101MBB
    Mouse
    Logitech g300s
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