Windows 8 and 8.1 Forums


BSOD daily, KMode Exception, Mem Manage, Crit. structure.

  1. #11



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Thank you,

    According to the logs the last crash was a few weeks ago, is that correct?

      My System SpecsSystem Spec

  2. #12


    Posts : 37
    8.1 Pro


    The last minidump was two days ago.... so no. That is not correct. The crashes are daily (approx.), and often a few times per day, though it has been slightly over a day since my last crash... note: I have restarted the machine numerous times in the last day... which is not something I normally do).

    Also, I should mention..... that not all crashes seem to generate a minidump. The system will not always BSOD... it simply goes to instant black... and starts rebooting. I'd say at least 50% are of this nature.
      My System SpecsSystem Spec

  3. #13



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The crashes that go black I cannot help with, all the times I've tried resulted in not much + black screens are not the same as a BSOD.
    Only a BSOD crash provides a dump as it is a crash where Windows is capable of preventing (more) corruption, other kinds of crashes do NOT provide dumps because Windows cannot prevent corruption.
      My System SpecsSystem Spec

  4. #14


    Posts : 37
    8.1 Pro


    Sure, understood, which is why I have only come seeking help with the BSODs... but mentioning the black screens as a clue... if it is one.

    But back to the BSODs Why are you saying that the records are showing the last one was weeks ago, when the most recent minidump is from the 18th?

    Thanks for your kind help.
      My System SpecsSystem Spec

  5. #15



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Because BSODs are not always recorded in the logs and that can happen for many different reasons.
    • Hard drive failure,
    • paging file improper,
    • Improper recovery settings,
    • Memory faulty,
    • System file corruption,
    • Registry setting corrupted,
      My System SpecsSystem Spec

  6. #16


    Posts : 37
    8.1 Pro


    [Edit: Found out why you weren't seeing the most recent minidump.... please see next posting]
    Last edited by Ryder; 21 Jun 2016 at 21:05.
      My System SpecsSystem Spec

  7. #17


    Posts : 37
    8.1 Pro


    OK.... I did a little checking... the most recent minidump file (from 6-18) doesn't want to go into the archive for some reason... apparently it was skipped somehow... and I can't seem put it in a zip. This explains why you didn't see the 6-18 file! It ain't there

    So, I struggled for a bit to get permission to copy this file... and finally got it. Here is the most recent minidump... though I doubt it differs from the others much.

    Thank you!
      My System SpecsSystem Spec

  8. #18



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    It looks like I forgot to ask for the event logs
    To prevent me from making these mistakes again, for a next time please try to run the .bat version of the DM Log Collector
    Attachment 68009

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial to do so :arrow: NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
    Attachment 68010
    Code:
    0: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`c9edc000 fffff801`cab20000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Mar 22 02:49:01 2016 (56F0A48D)
        CheckSum:         00BFF073
        ImageSize:        00C44000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please check https://www.asus.com/Motherboards/Z97C/HelpDesk for driver updates for the Intel LAN drivers.
    Code:
    0: kd> lmvm e1d64x64
    Browse full module list
    start             end                 module name
    fffff801`c9e00000 fffff801`c9e71000   e1d64x64 T (no symbols)           
        Loaded symbol image file: e1d64x64.sys
        Image path: \SystemRoot\system32\DRIVERS\e1d64x64.sys
        Image name: e1d64x64.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Feb 04 10:14:25 2014 (52F0AF71)
        CheckSum:         0007209C
        ImageSize:        00071000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  9. #19


    Posts : 37
    8.1 Pro


    Thank you, axe0...
    I got as far as the graphics drivers... and that seems to have gone well.

    In your last, you included two "Code:" windows... what I am supposed to do with those?

    I will work on the LAN drivers tomorrow.

    Thank you again!
      My System SpecsSystem Spec

  10. #20



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The code posted is a small part of the output of the dumps, you cannot do anything useful with it.
      My System SpecsSystem Spec

Page 2 of 2 FirstFirst 12
BSOD daily, KMode Exception, Mem Manage, Crit. structure.
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