Windows 8 and 8.1 Forums


BSOD when closing computer lid

  1. #1


    Posts : 11
    Windows 8.1 x64

    BSOD when closing computer lid


    Hi, every time i close my computer lid, which is supposed to suspend the computer, it instead reboots causing bsod as i can see
    My computer is an asus n551jx running windows 10. I send the dump file attached
    thanks for helping

    Attachment 67900
    Last edited by mikel1; 20 May 2016 at 08:58.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8.1 x64


    anyone?
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    Sorry for the delay, editing a post doesn't notify me of any changes hence the reason why it took so long to respond.

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum Rules is meant for everything regarding piracy

    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.


    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My System SpecsSystem Spec

  5. #5



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    KMSELDI service is present on your system, a clear evidence of piracy + the fact that your activation looks genuine means that Office is pirated.

    I recommend that you go through your programs and verify that everything is genuine activated, piracy can cause many problems when it comes to troubleshooting.
    This thread is showing what piracy can do to your system and the very best solution to completely get rid of all the problems piracy brings to your system is by performing a clean installation with only 1 hard disk connected that is for sure clean.
      My System SpecsSystem Spec

  6. #6


    Posts : 11
    Windows 8.1 x64


    Quote Originally Posted by axe0 View Post
    KMSELDI service is present on your system, a clear evidence of piracy + the fact that your activation looks genuine means that Office is pirated.

    I recommend that you go through your programs and verify that everything is genuine activated, piracy can cause many problems when it comes to troubleshooting.
    This thread is showing what piracy can do to your system and the very best solution to completely get rid of all the problems piracy brings to your system is by performing a clean installation with only 1 hard disk connected that is for sure clean.
    just reinstalled windows and another bsod
      My System SpecsSystem Spec

  7. #7



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    Please create a new thread at BSOD Crashes and Debugging - Windows 10 Forums and upload the log there.
    It is requested that you change the language of Windows to english temporary, I can't read the logs.
      My System SpecsSystem Spec

  8. #8


    Posts : 11
    Windows 8.1 x64


    Thread created, log in english. Thanks
      My System SpecsSystem Spec

BSOD when closing computer lid
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