Windows 8 and 8.1 Forums


Random BSOD Windows 8.1 64 bit

  1. #1


    Posts : 8
    windows 8.1 64 bit

    Random BSOD Windows 8.1 64 bit


    I am facing Random BSOD. The most common reason shown are Bad_pool_header (tcpip.sys) and dpc_watchdog_violation
    The frequency of BSOD is not in a fixed pattern. sometime it shows 2 times a day and some time it wont show even in 3 days.
    I updated all the drivers but cant figure out the cause.
    As per thread instructions I have attached he file generated by the tool mentioned.
    Please help ....

    Thanks

    Attachment 67774

      My System SpecsSystem Spec

  2. #2


    Posts : 660
    windows 8.1


    The latest 5 dumpfiles are all
    Code:
       *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 19, {e, ffffd000a59b12b0, fffff8003594ab84, ff648856b516b281}
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+dac )
    Followup: Pool_corruption
    ---------
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Debugging Details:
    ------------------
    
    BUGCHECK_STR:  0x19_e
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    CURRENT_IRQL:  0
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) x86fre
    LAST_CONTROL_TRANSFER:  from fffff8024a4ae61c to fffff8024a35d3a0
    STACK_TEXT:  
    ffffd000`ba44d1a8 fffff802`4a4ae61c : 00000000`00000019 00000000`0000000e ffffd000`a59b12b0 fffff800`3594ab84 : nt!KeBugCheckEx
    ffffd000`ba44d1b0 fffff800`3582e10d : ffffffff`ffffffff ffffc000`6fd5f7a0 ac08e933`d11c00c7 ffffffff`ffffffff : nt!ExDeferredFreePool+0xdac
    ffffd000`ba44d280 fffff800`3677c732 : ffffc000`736cdd20 00000000`0000000f 00000000`0000000f ffffe001`469291c0 : tcpip!UdpTlProviderEndpoint+0xed
    ffffd000`ba44d330 fffff800`3678b74b : 00000000`00000000 ffffe001`41b17010 ffffe001`46a13010 00000000`00000000 : afd!AfdCreate+0x5712
    ffffd000`ba44d480 fffff802`4a5fa641 : 00000000`00000005 ffffd000`ba44d7e1 00000000`00000000 00000000`00000000 : afd!AfdDispatch+0x8b
    ffffd000`ba44d4e0 fffff802`4a6b0114 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffe001`4235b030 : nt!IopParseDevice+0x6c1
    ffffd000`ba44d700 fffff802`4a607203 : 00000000`00000000 ffffd000`ba44d8a8 00000000`00000042 ffffe001`40900b00 : nt!ObpLookupObjectName+0x784
    ffffd000`ba44d830 fffff802`4a66e95b : 000100e0`00000001 ffffe001`41721ba8 00000000`00000001 00000000`00000020 : nt!ObOpenObjectByName+0x1e3
    ffffd000`ba44d960 fffff802`4a66e5e8 : 0000005e`0cfbe3e0 ffffd000`c0140000 0000005e`0cfbe410 ffffe001`416998c0 : nt!IopCreateFile+0x36b
    ffffd000`ba44da00 fffff802`4a368bb3 : 00000000`00000102 ffffd000`ba44dad8 00000000`00000000 0000005e`00000001 : nt!NtCreateFile+0x78
    ffffd000`ba44da90 00007ff8`ed660c0a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    0000005e`0cfbe308 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`ed660c0a
    info:
    STOP 0x00000019: BAD_POOL_HEADER
    Usual causes: Device driver

    tcpip.sys
    Driver Description: Microsoft TCP/IP Driver (networking related)
    Driver Update Site: Windows Update
    afd.sys
    Driver Description: Ancillary Function Driver for WinSock
    Driver Update Site: Windows Update

    As you can see the dumpfiles are not blaming a specific driver as the cause, but it is all network related.
    Also in all the dumpfiles Chrome.exe is mentioned in the process

    Looking through the driver modules i found that your VMWare has driver from early 2013 (prewindows 8.1).
    Please update and report.

    The other dumpfile with
    Code:
        *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 133, {1, 1e00, 0, 0}
    *** WARNING: Unable to verify timestamp for networx.sys
    *** ERROR: Module load completed but symbols could not be loaded for networx.sys
    Probably caused by : tdx.sys ( tdx!TdxSendDatagramTransportAddress+2db )
    The dumpfile names networx.sys.

    Driver Description: NetWorx
    Driver Update Site: http://www.softperfect.com/products/networx/
    Please update to the latest version.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    windows 8.1 64 bit


    Thanks for the help.
    So you mean I need to update VMware and Networx only ? Nothing else need to be done ?
    I am on my way to update these 2 programs. ......
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    windows 8.1 64 bit


    As you suggested ... I have updated Vmware and Networx ..... Let us hope this resolves the issue ...
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    windows 8.1 64 bit


    it happened again with error dpc_watchdog_violation
    should I remove VMware and Networx ?
    I can do without them.

    here is the latest crash report generated ....
    Attachment 67802
    Pleases help ...
      My System SpecsSystem Spec

  6. #6


    Posts : 660
    windows 8.1


    The latest dumpfile blames again networx.

    So i would first only remove networx and see if this stops the BSOD.
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    windows 8.1 64 bit


    Yes I removed that ... Fingers Crossed ....
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    windows 8.1 64 bit


    It is calm most of the time.... just got one today driver_irql_not_less_or_equal (ndis.sys)
    Latest report attached

    Attachment 67815
      My System SpecsSystem Spec

  9. #9


    Posts : 660
    windows 8.1


    Both dumpfiles blames
    Code:
     *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {29, 2, 0, fffff801260e4a6a}
    
    *** WARNING: Unable to verify timestamp for Rtnic64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rtnic64.sys
    Probably caused by : raspppoe.sys ( raspppoe!DerefPppoePacket+123 )

    Rtnic64 Thu Jan 23 10:01:19 2014
    You have a Realtek RTL8139/810x Family Fast Ethernet NIC


    Driver Description: Realtek Ethernet NIC driver

    Driver Update Site: http://www.realtek.com.tw/downloads/...Level=3&Conn=2
      My System SpecsSystem Spec

  10. #10



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
      <ActivePartialProductKey>9D6T9</ActivePartialProductKey>
      <ActiveProductKeyPid2>00261-50000-00000-AA497</ActiveProductKeyPid2>
      <OSVersion>6.3.9600.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 8.1 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>9600.winblue_ltsb.160303-0600</BuildLab>
      <TimeZone>India Standard Time(GMT+05:30)</TimeZone>
      <ActiveSkuId>c06b6981-d7fd-4a35-b7b4-054742b7af67</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>ace182fe-75fe-ee4b-31e7-9fb20a237002</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>06401-02615-000-000000-03-16393-9600.0000-3022013</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid>06401-00152-312-957543-03-1033-9600.0000-0862016</ActiveVolumeCustomerPid>
      <OfflineInstallationId>096032320082238400286837987572300828913063394023583976548681524</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Random BSOD Windows 8.1 64 bit
Related Threads
Happens almost daily. Some days I can be using the computer heavily for 12 hours without an issue. Other days it'll crash within 10 minutes. After replacing hardware, mobo, gpu, and hdd, still having the issue, only I'm actually getting a BSOD now. Prior to this I wasn't even getting a BSOD, just a...
Random BSOD on Windows 8.1 in BSOD Crashes and Debugging
This is a relatively new system. However, I have had random BSODs almost from the beginning. My dump files date back to early January of this year. I couldn't find any common thread among them, but then I am just a laymen. When I say random I mean they happen at any time. Most of the time the...
BSOD at Random Times for Random Reasons in BSOD Crashes and Debugging
DCP Watchdog, Memory Management, Kernel Security Failure and several others at random times - especially during large file transfers between drives. I did a memory test and it stated there was an issue but I removed the culprit and the random BSOD continues. Thanks for your help
Solved Random BSOD Windows 8.1 pro 64 bit in BSOD Crashes and Debugging
Hi guys this is the first time ever i am posting a question in a forum. The introduction I have a thinkpad Edge 420 1141-bmq. i bought it in 2011 and have been using windows 7 and ubuntu dual boot since then. But later last year i upgraded the ram by adding another 4gb stick and removed both...
Windows 8.1 random BSOD in BSOD Crashes and Debugging
Hi, I have been getting random BSOD and don't know how to read the dump file. I leave my PC on 24/7 and sometimes weeks go by without a BSOD. I have had 3 of them this week. I attached the zip folder. Thank you.
Hey guys, so I am in a bit of a pickle. I have an HP m6-k015dx laptop and it is giving me hell. I will get random BSOD's, usually at or a short while after login. They usually happen consecutively and then stop. I was able to enable driver verifier in order to see what was wrong. After it was...
Random Windows 8 BSOD in BSOD Crashes and Debugging
Hi I left my computer unattended for a few hours when I noticed my computer restarted with a BSOD. I've updated all my drivers before the BSOD. I sometimes get random freezes for 1-2 seconds. I've had this computer for 1 month so far. I reseted the CMOS, ran prime95 24 hours small fft (no...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook