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BSOD when waking laptop up from hibernate

  1. #11


    Posts : 47
    Windows 8.1 x64


    Quote Originally Posted by axe0 View Post
    Is there also no dump present in the %systemroot% directory?
    There is, but it's an older one. I'm not sure if it's the one we're looking for.
    I've included it in the attachment.

      My System SpecsSystem Spec

  2. #12



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    In the %systemroot% there is normally a memory.dmp present after a BSOD system crash which takes up a few 100MBs to a GB, given the size of your upload it isn't the one I meant.
      My System SpecsSystem Spec

  3. #13


    Posts : 47
    Windows 8.1 x64


    Hi again,

    Today I had a BSoD again. Fortunately a dumpfile was created this time.
    I've included it in the attachment.

    Thanks again!
      My System SpecsSystem Spec

  4. #14



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Is there any reason why Driver Verifier is enabled?

    Perhaps this is in either of your previous threads explained, but why is the Nvidia driver not from ASUS?
    Code:
    3: kd> !irp ffffe001`550eaca0
    Irp is active with 8 stacks 4 is current (= 0xffffe001550eae48)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0 10 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe0014fa7c060 00000000 fffff80226b0e24c-ffffd001efb667e0 Success Error Cancel pending
    	       \Driver\pci	nt!ViFilterGenericCompletionRoutine
    			Args: 00000000 00000001 00000001 00000000
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e0 ffffe0015334a040 00000000 fffff80152831590-ffffd001efb66860 Success Error Cancel 
    	       \DRIVER\VERIFIER_FILTER	dxgkrnl!DpiFdoPowerCompletionRoutine
    			Args: 00000000 00000001 00000001 00000000
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e0 ffffe00153488040 00000000 fffff80226b0e24c-ffffd001efb66b50 Success Error Cancel 
    	      *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     \Driver\nvlddmkm	nt!ViFilterGenericCompletionRoutine
    			Args: 00000000 00000001 00000001 00000000
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe00153487de0 00000000 fffff8022659d75c-ffffe001550f9f08 Success Error Cancel pending
    	       \DRIVER\VERIFIER_FILTER	nt!PopRequestCompletion
    			Args: 00000000 00000001 00000001 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffe001550f9f08    
    
    			Args: 00000000 00000000 00000000 00000000
    
    Irp Extension present at 0xffffe001550eafb0:
    
    3: kd> !devobj ffffe00153487de0
    Device object (ffffe00153487de0) is for:
     InfoMask field not found for _OBJECT_HEADER at ffffe00153487db0
     \DRIVER\VERIFIER_FILTER DriverObject ffffe0014fa9e2b0
    Current Irp 00000000 RefCount 0 Type 00000023 Flags 00002004
    DevExt ffffe00153487f30 DevObjExt ffffe00153487f98 
    ExtensionFlags (0xc0000000)  DOE_BOTTOM_OF_FDO_STACK, DOE_DESIGNATED_FDO
    Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
    AttachedTo (Lower) ffffe00153488040 \Driver\nvlddmkm
    Device queue is not busy.
    
    3: kd> !devobj ffffe0015334a040
    Device object (ffffe0015334a040) is for:
     InfoMask field not found for _OBJECT_HEADER at ffffe0015334a010
     \DRIVER\VERIFIER_FILTER DriverObject ffffe0014fa9e2b0
    Current Irp 00000000 RefCount 0 Type 00000032 Flags 00000000
    DevExt ffffe0015334a190 DevObjExt ffffe0015334a1f8 
    ExtensionFlags (0xd0000000)  DOE_BOTTOM_OF_FDO_STACK, DOE_DESIGNATED_FDO
                                 Unknown flags 0x10000000
    Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
    AttachedDevice (Upper) ffffe00153488040 \Driver\nvlddmkm
    AttachedTo (Lower) ffffe0014fa7c820 \Driver\ACPI
    Device queue is not busy.
    
    3: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`52a18000 fffff801`53734000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri May 20 03:25:49 2016 (573E679D)
        CheckSum:         00CD7F80
        ImageSize:        00D1C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My System SpecsSystem Spec

  5. #15


    Posts : 47
    Windows 8.1 x64


    Hello again,

    Uh oh. Thank you for that! I totally forgot that I turned on Verifier a while back, and never turned it back off.
    That might explain many of the vague BSoDs.

    As for your question about the NVIDIA driver; a better question might be: is there any specific reason why I should use heavily outdated GPU drivers provided by ASUS? Their latest (and only) driver dates back to January 2015, see HERE.
    I should mention that I did have some weird issues with the NVIDIA drivers a while back; the PC would give a BSoD every time I tried to use the auto-updater from the NVIDIA Experience program. (Which always worked fine before that)
    Eventually I ended up downloading the drivers manually, and installing them manually again, like the good ol' days.
    I'll try doing a completely new/clean installation of the NVIDIA drivers now.

    I've updated my profile with my laptop's specifications.
    Please let me know if you need more information, and thanks again.
      My System SpecsSystem Spec

  6. #16



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The answer to the 'better question':
    Many laptop manufacturers alter their drivers they provide for customers, this kinda forces the user to only install those drivers.
    It doesn't mean that you cannot install drivers from other sources, but if drivers from other sources are being installed the user can expect problems because the altered part that is designed for the hardware isn't included.

    The drivers from ASUS aren't that much outdated though, my laptop used drivers that are from 2013/2014.
      My System SpecsSystem Spec

  7. #17


    Posts : 47
    Windows 8.1 x64


    Quote Originally Posted by axe0 View Post
    The answer to the 'better question':
    Many laptop manufacturers alter their drivers they provide for customers, this kinda forces the user to only install those drivers.
    It doesn't mean that you cannot install drivers from other sources, but if drivers from other sources are being installed the user can expect problems because the altered part that is designed for the hardware isn't included.
    Hi again,

    I'm aware of that, but what's the point of buying a high-end laptop, with a high-end graphics card, and then using over 1-year old drivers? That way you'll miss all special Game Ready drivers that are released for modern games.
    The original NVIDIA drivers should work just fine, and saying that you "can expect" problems is not entirely true. I've been using original NVIDIA drivers ever since I started working with laptops. (Which is many many years)
    Anyway, the above will be an endless discussion.

    I did a full clean installation of the NVIDIA drivers. Today I got another BSoD when trying to run Unreal Tournament. Fortunately a log was saved this time, I've included it in the attachment.
    Can you confirm that it is indeed caused by the NVIDIA drivers this time (too)? If so, I'll try the stock NVIDIA drivers from ASUS for testing purposes and then report back.
      My System SpecsSystem Spec

  8. #18



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    saying that you "can expect" problems is not entirely true
    That is your opinion, but facts & experience state different. The fact is that if you install drivers from a different source you miss the part where the drivers are better optimized for your hardware what is the alter part, missing this can cause problems because Nvidia & AMD & Intel cannot provide drivers that are optimized for a laptop that has a small difference setup that the laptop manufacturer installs.

    Anyway, the above will be an endless discussion.
    Indeed, I'm not going to argue about it.
    However I would like to say that all those who have said the same as you have ultimately saw their issues solved simply by installing drivers from the manufacturer instead of the direct source of the drivers.

    You do not need drivers that are frequently updated, you need drivers that keep your system stable and are properly optimized for your system. Laptop manufacturers are late with driver updates, but that shouldn't matter as long as a system runs stable, this shouldn't be a reason why one would start installing drivers from a different source. It would be better to have drivers that are proper at once but a bit late than drivers that aren't proper but frequent updates are released to solve endless occuring problems.

    If you do not want to follow my suggestions, no problem for me, but please do not try to argue about why I suggest something or why I say something that according to you is not true or you don't believe it or whatever. I've helped more than enough people to say what is good for stability, stability comes before performance in the case of BSODs, and if someone says something different then I'll ask him/her to continue with what I started.
      My System SpecsSystem Spec

  9. #19



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I've included it in the attachment.
    Can you confirm that it is indeed caused by the NVIDIA drivers this time (too)? If so, I'll try the stock NVIDIA drivers from ASUS for testing purposes and then report back.
    Please try to include the zip again, I do not see a new one.
      My System SpecsSystem Spec

  10. #20


    Posts : 47
    Windows 8.1 x64


    Hi again,

    Quote Originally Posted by axe0 View Post
    saying that you "can expect" problems is not entirely true
    That is your opinion, but facts & experience state different. The fact is that if you install drivers from a different source you miss the part where the drivers are better optimized for your hardware what is the alter part, missing this can cause problems because Nvidia & AMD & Intel cannot provide drivers that are optimized for a laptop that has a small difference setup that the laptop manufacturer installs.
    Like I said too, it was not an opinion, it it based on many years of experience using (and fixing issues with) laptops.
    My point was that you are saying that you "can expect" problems, which suggests that you will always run into issues like this at some point, no matter what. That is simply not true.

    Quote Originally Posted by axe0 View Post
    Indeed, I'm not going to argue about it.
    Yet you continue anyway. :P

    Quote Originally Posted by axe0 View Post
    You do not need drivers that are frequently updated, you need drivers that keep your system stable and are properly optimized for your system. Laptop manufacturers are late with driver updates, but that shouldn't matter as long as a system runs stable, this shouldn't be a reason why one would start installing drivers from a different source. It would be better to have drivers that are proper at once but a bit late than drivers that aren't proper but frequent updates are released to solve endless occuring problems.
    Can you name one laptop manufacturer that actually tries to/does keep their GPU drivers up-to-date? I've never seen one, because they simply don't bother. Look at the drivers for my laptop, there is only one GPU driver, and that is the one that was released with the laptop itself. I can guarantee you that they will not update the GPU drivers ever again.
    While you might not care about up-to-date drivers, some people like me do. Why else would they release Game Ready drivers? Like I said, they have all worked on my system just fine for so long. A possibility is that those drivers are indeed incompatible with the software/games I'm currently using.

    Quote Originally Posted by axe0 View Post
    If you do not want to follow my suggestions, no problem for me, but please do not try to argue about why I suggest something or why I say something that according to you is not true or you don't believe it or whatever. I've helped more than enough people to say what is good for stability, stability comes before performance in the case of BSODs, and if someone says something different then I'll ask him/her to continue with what I started.
    Technically you never suggested something, you asked me why I was not using the stock drivers, not that I should use the stock drivers. I just answered your question.

    And obviously you should not get me wrong here, I highly appreciate your and everyone else's help here. I'm not questioning your knowledge in any wayI don't have much BSoD knowledge, hence I always come here since I found this forum.

    Quote Originally Posted by axe0 View Post
    Please try to include the zip again, I do not see a new one.
    After posting I found out that I forgot to include the attachment. A few minutes after that I edited the post and added the attachment. Can you still not see it?
    I had another BSoD in the meantime, so I've included the logs for that one in the attachment of this post. (It also includes the older logs)

    Thank you for your time and help.
      My System SpecsSystem Spec

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BSOD when waking laptop up from hibernate
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