Windows 8 and 8.1 Forums


BSOD 0x0000009f driver_power_State_failure

  1. #1


    Posts : 7
    windows 8.1

    BSOD 0x0000009f driver_power_State_failure


    Hello,
    since i bought my laptop i have been having a lot of bsod. Sometimes while rendering in cinema 4D, sometimes while sketchupping, sometimes while photoshopping and sometimes while surfing.
    I have brought my computer in for reparation but it keeps coming back. I need my laptop badly for my school and i don't have the time to put him in reparation again.
    Also when i updated to windows 10 and i started rendering in cinema 4D i immediately got bsod. So now i'm back on windows 8.1 .
    I don't know what to do anymore, i hope somebody can help me a little further.

    Thanks,
    Elian
    Attachment 67715

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please upload a new zip, this one is empty.
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    windows 8.1


    Sorry,
    I hope this one works.

    thanks,
    Elian
    Attachment 67717
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please remove any piracy from your laptop per forum rule 4, no piracy of any kind is allowed.

    This is a problem report that shows a problem with service_kms.exe which is a known crack for Windows and Office, Windows is genuine fortunately, but this is the reason why I post the piracy part.
    Code:
    20/01/2016 10:22    Application Error    
    Naam van toepassing met fout: Service_KMS.exe, versie: 11.0.0.0, tijdstempel: 0x52a8d15d
    Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
    Uitzonderingscode: 0x00000000
    Foutmarge: 0x00007ff9da1d0565
    Id van proces met fout: 0x83c
    Starttijd van toepassing met fout: 0x01d1536c65d8b1eb
    Pad naar toepassing met fout: C:\Program Files\KMSpico\Service_KMS.exe
    Pad naar module met fout: unknown
    Rapport-id: b2fee276-bf5f-11e5-828e-acfdce3d60e3
    Volledige pakketnaam met fout: 
    Relatieve toepassings-id van pakket met fout:
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    windows 8.1


    Hi,
    thank u for your answer! But can you see the reason why i have had all these blue screens, because i've had them before i downloaded microsoft office. I will remove Microsoft office.
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The cause is the Nvidia display driver
    See if a reinstallation of the Nvidia drivers helps from ASUS
    https://www.asus.com/nl/Notebooks/N7...Desk_Download/
    Code:
    Bugcheck code 0000009F
    Arguments 00000000`00000003 ffffe001`d83d6060 ffffd001`7bf71960 ffffe001`db6e3630
    2: kd> !irp ffffe001`db6e3630
    Irp is active with 6 stacks 4 is current (= 0xffffe001db6e37d8)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe001d83d6060 00000000 fffff800ee62c37c-ffffd0017bdb98f0 Success Error Cancel pending
               \Driver\pci    dxgkrnl!DpiFdoPowerCompletionRoutine
                Args: 00000000 00000001 00000001 00000000
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffe001daec91f0 00000000 fffff8001b33577c-ffffe001de3d7ea8 Success Error Cancel pending
              Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     \Driver\nvlddmkm    nt!PopRequestCompletion
                Args: 00000000 00000001 00000001 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffe001de3d7ea8    
    
                Args: 00000000 00000000 00000000 00000000
    
    2: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff800`ee8cf000 fffff800`ef3a5000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Aug 07 18:34:37 2015 (55C4DE1D)
        CheckSum:         00A922C5
        ImageSize:        00AD6000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    windows 8.1


    Hi,
    i updated my nvidia with the driver reviver that u posted.. and from then everytime i wanted to download or update something i got blue screens with driver power state failure. so now i uninstalled nvidia completely, i am not sure if i should install it again...
    I also have a new problem since 2 days. Everytime i start my laptop i get a black screen and it takes ages to start the laptop. I dont know i think the DM collector tool is causing it. I tried removing it but i can't find it.
    Please i need help because it have to use sketchup, cinema 4D and other programs for my school. And now everything is getting worse.

    Elian
    Attachment 67725Attachment 67726
    Last edited by elianx; 09 Apr 2016 at 05:54.
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I didn't post anything about driver reviver, I guess you checked the topic when you weren't logged in.
    My opinion about driver update programs is
    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with any driver update program, please remove them as it may cause trouble.
    As you have a laptop, only install drivers from ASUS.

    The DM Log Collector doesn't do anything besides collecting data, after that it is inactive and won't run unless you manually run it again.
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    windows 8.1


    Hi,
    i removed the old driver and installed the new one from the nvidia website, i still have the blue screens.
    I really don't know what to do. I need my laptop for rendering for schoolwork.

    thanks
      My System SpecsSystem Spec

  10. #10



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Try following for removing the Nvidia drivers, but do NOT follow links in this post that are not bolt in case you're viewing this post when you're not logged in.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from ASUS. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 67739
    Last edited by axe0; 15 Apr 2016 at 07:55. Reason: Changed ASUS link to global version
      My System SpecsSystem Spec

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