BSOD 0x0000009f driver_power_State_failure

elianx

New Member
Messages
7
Hello,
since i bought my laptop i have been having a lot of bsod. Sometimes while rendering in cinema 4D, sometimes while sketchupping, sometimes while photoshopping and sometimes while surfing.
I have brought my computer in for reparation but it keeps coming back. I need my laptop badly for my school and i don't have the time to put him in reparation again.
Also when i updated to windows 10 and i started rendering in cinema 4D i immediately got bsod. So now i'm back on windows 8.1 .
I don't know what to do anymore, i hope somebody can help me a little further.

Thanks,
Elian
View attachment 67715
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    asus, n751jx
    Motherboard
    intel core i7
    Memory
    16g
    Graphics Card(s)
    nvidia gtx 950m
    Browser
    mozilla firefox
    Antivirus
    /
Please upload a new zip, this one is empty.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    asus, n751jx
    Motherboard
    intel core i7
    Memory
    16g
    Graphics Card(s)
    nvidia gtx 950m
    Browser
    mozilla firefox
    Antivirus
    /
Please remove any piracy from your laptop per forum rule 4, no piracy of any kind is allowed.

This is a problem report that shows a problem with service_kms.exe which is a known crack for Windows and Office, Windows is genuine fortunately, but this is the reason why I post the piracy part.
Code:
20/01/2016 10:22    Application Error    
Naam van toepassing met fout: Service_KMS.exe, versie: 11.0.0.0, tijdstempel: 0x52a8d15d
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0x00000000
Foutmarge: 0x00007ff9da1d0565
Id van proces met fout: 0x83c
Starttijd van toepassing met fout: 0x01d1536c65d8b1eb
Pad naar toepassing met fout: C:\Program Files\KMSpico\Service_KMS.exe
Pad naar module met fout: unknown
Rapport-id: b2fee276-bf5f-11e5-828e-acfdce3d60e3
Volledige pakketnaam met fout: 
Relatieve toepassings-id van pakket met fout:
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Hi,
thank u for your answer! But can you see the reason why i have had all these blue screens, because i've had them before i downloaded microsoft office. I will remove Microsoft office.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    asus, n751jx
    Motherboard
    intel core i7
    Memory
    16g
    Graphics Card(s)
    nvidia gtx 950m
    Browser
    mozilla firefox
    Antivirus
    /
The cause is the Nvidia display driver
See if a reinstallation of the Nvidia drivers helps from ASUS
https://www.asus.com/nl/Notebooks/N751JX/HelpDesk_Download/
Code:
Bugcheck code 0000009F
Arguments 00000000`00000003 ffffe001`d83d6060 ffffd001`7bf71960 ffffe001`db6e3630
2: kd> !irp ffffe001`db6e3630
Irp is active with 6 stacks 4 is current (= 0xffffe001db6e37d8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffe001d83d6060 00000000 fffff800ee62c37c-ffffd0017bdb98f0 Success Error Cancel pending
           \Driver\pci    dxgkrnl!DpiFdoPowerCompletionRoutine
            Args: 00000000 00000001 00000001 00000000
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffe001daec91f0 00000000 fffff8001b33577c-ffffe001de3d7ea8 Success Error Cancel pending
          Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 \Driver\nvlddmkm    nt!PopRequestCompletion
            Args: 00000000 00000001 00000001 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-ffffe001de3d7ea8    

            Args: 00000000 00000000 00000000 00000000

2: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff800`ee8cf000 fffff800`ef3a5000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR=#FF0000]Fri Aug 07 18:34:37 2015[/COLOR] (55C4DE1D)
    CheckSum:         00A922C5
    ImageSize:        00AD6000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Hi,
i updated my nvidia with the driver reviver that u posted.. and from then everytime i wanted to download or update something i got blue screens with driver power state failure. so now i uninstalled nvidia completely, i am not sure if i should install it again...
I also have a new problem since 2 days. Everytime i start my laptop i get a black screen and it takes ages to start the laptop. I dont know i think the DM collector tool is causing it. I tried removing it but i can't find it.
Please i need help because it have to use sketchup, cinema 4D and other programs for my school. And now everything is getting worse.

Elian
View attachment 67725View attachment 67726
 
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    asus, n751jx
    Motherboard
    intel core i7
    Memory
    16g
    Graphics Card(s)
    nvidia gtx 950m
    Browser
    mozilla firefox
    Antivirus
    /
I didn't post anything about driver reviver, I guess you checked the topic when you weren't logged in.
My opinion about driver update programs is
warning   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with any driver update program, please remove them as it may cause trouble.


As you have a laptop, only install drivers from ASUS.

The DM Log Collector doesn't do anything besides collecting data, after that it is inactive and won't run unless you manually run it again.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Hi,
i removed the old driver and installed the new one from the nvidia website, i still have the blue screens.
I really don't know what to do. I need my laptop for rendering for schoolwork.

thanks
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    asus, n751jx
    Motherboard
    intel core i7
    Memory
    16g
    Graphics Card(s)
    nvidia gtx 950m
    Browser
    mozilla firefox
    Antivirus
    /
Try following for removing the Nvidia drivers, but do NOT follow links in this post that are not bolt in case you're viewing this post when you're not logged in.

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from ASUS. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
View attachment 67739
 
Last edited:

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    asus, n751jx
    Motherboard
    intel core i7
    Memory
    16g
    Graphics Card(s)
    nvidia gtx 950m
    Browser
    mozilla firefox
    Antivirus
    /
You're sure you have chosen the Nvidia one to remove the drivers of?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
It's okay i followed a youtube tutorial and they said to remove the files.
i hope it fixed the bluescreens, i am going to try to updatr my bios and test my laptop.
hopefully i don't get the bsod anymore.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    asus, n751jx
    Motherboard
    intel core i7
    Memory
    16g
    Graphics Card(s)
    nvidia gtx 950m
    Browser
    mozilla firefox
    Antivirus
    /
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