Windows 8 and 8.1 Forums

Random BSODs and freezes

  1. #1


    Posts : 2
    Windows 8.1

    Random BSODs and freezes


    Hello, about a month after constructing my new pc I started getting a lot of freezes (about once every 2 days) and 2 BSODs in a span of 2 months. I'm not sure if the BSOD related forum is the right place to post, but I did have those 2 BSODs which may contain some useful information. I have a feeling it's a hardware related issue because my pc still freezes even in Ubuntu.

    Here's what I've done trying to figure out why it freezes:
    • Ran stress tests for GPU, CPU on both Ubuntu and Windows 8.1 (survived them), memtest86 on ubuntu for 8+ hours, survived as well;
    • Bought a new PSU replacing my 1 month old one (Enermax Revolution XT 730W replaced into Corsair RMx 550W);
    • Used Ubuntu instead of Windows;
    • Used iGPU instead of main GPU (crash on both).
    • Ran SpeedFan tests on all HDDs; no errors.


    System specs:
    • MSI Z170A Tomahawk;
    • MSI R9 390;
    • i5 6600k with be quiet! Shadow Rock LP cooler;
    • Corsair RMx 550W;
    • DDR4 Crucial 8GB 2133MHz.


    So we're left with OS, PSU, GPU, HDDs being crossed out. I suspect it's the mobo or the cpu, or something extremely unlucky like a piece of dust or something somewhere shorting everything out from time to time. (unlikely since the system was only 1 month old back then)

      My System SpecsSystem Spec

  2. #2


    Posts : 660
    windows 8.1


    The last dumpfile is
    Code:
      *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 7F, {8, ffffd00047b9f130, ffffd000445e3fa0, fffff80306bd1510}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )
    
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: ffffd00047b9f130
    Arg3: ffffd000445e3fa0
    Arg4: fffff80306bd1510
    Debugging Details:
    ------------------
    
    BUGCHECK_STR:  0x7f_8
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  firefox.exe
    CURRENT_IRQL:  0
    Unfortunately the dumpfile is not pointing to something specific.

    But Bugcheck 7F have often these causes:
    Usual causes: Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.

    There is a new BIOS version 1.4
    And did you already install all the drivers from the supportpage https://www.msi.com/Motherboard/supp...-driver&Win8.1 64
    Specific the chipsetdrivers etc.

    Maybe you can use the above listed causes to pin down the freezing/bsod of your system.

    I found one old driver in your driverslist that is the driver for Power ISO Virtual driver from 2010 please update.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Quote Originally Posted by lifetec View Post
    The last dumpfile is
    Code:
      *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 7F, {8, ffffd00047b9f130, ffffd000445e3fa0, fffff80306bd1510}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )
    
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: ffffd00047b9f130
    Arg3: ffffd000445e3fa0
    Arg4: fffff80306bd1510
    Debugging Details:
    ------------------
    
    BUGCHECK_STR:  0x7f_8
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  firefox.exe
    CURRENT_IRQL:  0
    Unfortunately the dumpfile is not pointing to something specific.

    But Bugcheck 7F have often these causes:
    Usual causes: Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.

    There is a new BIOS version 1.4
    And did you already install all the drivers from the supportpage https://www.msi.com/Motherboard/supp...-driver&Win8.1 64
    Specific the chipsetdrivers etc.

    Maybe you can use the above listed causes to pin down the freezing/bsod of your system.

    I found one old driver in your driverslist that is the driver for Power ISO Virtual driver from 2010 please update.
    It actually did start happening right after I installed Avira (anti virus program). However I uninstalled it and it still happened, along with a crash on Ubuntu, so I assume that's not it. I already upgraded BIOS from 1.0 to 1.3 before and it didn't stop, I will upgrade it to 1.4 but I doubt it will help. Power ISO was installed in one of the first days I got the pc too, but I'll try updating it and report back on wether I get a crash or not.
      My System SpecsSystem Spec

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