Random BSODs and freezes

V

Venus Project

New Member
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Hello, about a month after constructing my new pc I started getting a lot of freezes (about once every 2 days) and 2 BSODs in a span of 2 months. I'm not sure if the BSOD related forum is the right place to post, but I did have those 2 BSODs which may contain some useful information. I have a feeling it's a hardware related issue because my pc still freezes even in Ubuntu.

Here's what I've done trying to figure out why it freezes:
  • Ran stress tests for GPU, CPU on both Ubuntu and Windows 8.1 (survived them), memtest86 on ubuntu for 8+ hours, survived as well;
  • Bought a new PSU replacing my 1 month old one (Enermax Revolution XT 730W replaced into Corsair RMx 550W);
  • Used Ubuntu instead of Windows;
  • Used iGPU instead of main GPU (crash on both).
  • Ran SpeedFan tests on all HDDs; no errors.

System specs:
  • MSI Z170A Tomahawk;
  • MSI R9 390;
  • i5 6600k with be quiet! Shadow Rock LP cooler;
  • Corsair RMx 550W;
  • DDR4 Crucial 8GB 2133MHz.

So we're left with OS, PSU, GPU, HDDs being crossed out. I suspect it's the mobo or the cpu, or something extremely unlucky like a piece of dust or something somewhere shorting everything out from time to time. (unlikely since the system was only 1 month old back then)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
The last dumpfile is
Code: 
  *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7F, {8, ffffd00047b9f130, ffffd000445e3fa0, fffff80306bd1510}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )

Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffffd00047b9f130
Arg3: ffffd000445e3fa0
Arg4: fffff80306bd1510
Debugging Details:
------------------

BUGCHECK_STR:  0x7f_8
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
CURRENT_IRQL:  0

Unfortunately the dumpfile is not pointing to something specific.

But Bugcheck 7F have often these causes:
Usual causes: Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.

There is a new BIOS version 1.4
And did you already install all the drivers from the supportpage https://www.msi.com/Motherboard/support/Z170A-TOMAHAWK.html#down-driver&Win8.1 64
Specific the chipsetdrivers etc.

Maybe you can use the above listed causes to pin down the freezing/bsod of your system.

I found one old driver in your driverslist that is the driver for Power ISO Virtual driver from 2010 please update.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
lifetec said:
The last dumpfile is
Code: 
  *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7F, {8, ffffd00047b9f130, ffffd000445e3fa0, fffff80306bd1510}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )

Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffffd00047b9f130
Arg3: ffffd000445e3fa0
Arg4: fffff80306bd1510
Debugging Details:
------------------

BUGCHECK_STR:  0x7f_8
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
CURRENT_IRQL:  0

Unfortunately the dumpfile is not pointing to something specific.

But Bugcheck 7F have often these causes:
Usual causes: Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.

There is a new BIOS version 1.4
And did you already install all the drivers from the supportpage https://www.msi.com/Motherboard/support/Z170A-TOMAHAWK.html#down-driver&Win8.1 64
Specific the chipsetdrivers etc.

Maybe you can use the above listed causes to pin down the freezing/bsod of your system.

I found one old driver in your driverslist that is the driver for Power ISO Virtual driver from 2010 please update.
Click to expand...

It actually did start happening right after I installed Avira (anti virus program). However I uninstalled it and it still happened, along with a crash on Ubuntu, so I assume that's not it. I already upgraded BIOS from 1.0 to 1.3 before and it didn't stop, I will upgrade it to 1.4 but I doubt it will help. Power ISO was installed in one of the first days I got the pc too, but I'll try updating it and report back on wether I get a crash or not.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
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