Windows 8 and 8.1 Forums


HELP! My business laptop is saying Recovery Your pc needs

  1. #1


    Posts : 2
    Windows 8

    HELP! My business laptop is saying Recovery Your pc needs


    My business laptop shut down because I forgot to keep it plugged in and charged. After charging, I turned it on and it gives me a blue screen and says
    Recovery
    Your system needs repaired.
    The Boot configuration file doesn't contain valid information for an operating system! ?
    File :\BAD
    Error code 0xc0000098
    Press escape for UEFI Firmware settings.


    I don't have the installation media, or I can't find it. Can anyone help? I am putting bids together for work tomorrow and this is really worrying me. Have I lost all of my files?

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Windows 8


    Also, my HP envy laptop does not have a disc drive!
      My System SpecsSystem Spec

  3. #3



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    You can create bootable recovery media: Create Bootable USB or DVD with Windows 8 ISO

    Your boot files are corrupted, but I'm wondering how your partitions are to determine what a next step could be.
    When you are booted in the recovery options, go to the advanced recovery options and choose command prompt
    In command prompt enter the commands (press enter after each line)
    Code:
    diskpart
    sel disk 0
    list partition
    Make a clear picture of command prompt and post it please.
      My System SpecsSystem Spec

HELP! My business laptop is saying Recovery Your pc needs
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