Windows 8 and 8.1 Forums

Random different BSOD's

  1. #1


    Posts : 15
    Windows 8.1 Pro x64

    Random different BSOD's


    Very long story made short. This is a replacement laptop for the one that had many issues(Alienware 17R3 Late 2016) from Dell(also repaired & recieved back on 3/7/16).
    BSOD's started 3/8/16 - Critical_Structure_Corruption BSOD, Reinstalled Windows from hidden partition(No dump file available).
    3/12/16 - Memory_Management BSOD, dump file shows a date of 3/9/16, wierd or I wrote it down wrong.
    Uninstalled all Dell specific software, Dell Support assistant, Dell Support Agent, Dell Foundation Services, Dell Digital Delivery, & backdated the Intel Rapid Storage Technology Driver to Version 14.8.0.1042
    3/15/16 - Kmode_Exception_Not_Handled.
    3/19/16 - System_Thread_Exception_Not_Handled.
    3/20/16 - DPC_Watchdog_Violation, loading Skyrim at the time.
    I do not overclock or modify the system in any way other than adding a powered USB hub & the two portable USB HDDs that caused no problems with my older Windows 7 Alienware M17R2 2010 model. My current system specs are in my profile if needed.

    I think I included everything you need. Any help is very much appreciated.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please update Kionix KXCNL Freefall Sensor Driver, Intel Rapid Storage driver & Nvidia display drivers.
    Please make sure that switching between GPU's does NOT happen
    Product Support | Dell US

    Code:
    3: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff801`06c8a000 fffff801`07769000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Oct 27 21:51:13 2015 (562FE3C1)
        CheckSum:         00AA09ED
        ImageSize:        00ADF000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    7: kd> lmvm iastora
    Browse full module list
    start             end                 module name
    fffff800`75a9a000 fffff800`7600e000   iaStorA  T (no symbols)           
        Loaded symbol image file: iaStorA.sys
        Image path: iaStorA.sys
        Image name: iaStorA.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Nov 04 11:27:49 2015 (5639DDA5)
        CheckSum:         00168F4C
        ImageSize:        00574000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    7: kd> lmvm kxdiskprot
    Browse full module list
    start             end                 module name
    fffff800`757d0000 fffff800`757de000   kxdiskprot T (no symbols)           
        Loaded symbol image file: kxdiskprot.sys
        Image path: kxdiskprot.sys
        Image name: kxdiskprot.sys
        Browse all global symbols  functions  data
        Timestamp:        Sun Sep 27 20:50:01 2015 (56083A59)
        CheckSum:         0000D16E
        ImageSize:        0000E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  3. #3


    Posts : 15
    Windows 8.1 Pro x64

    Updates.


    Kionix Driver - Forgot to mention I had it disabled in Device Manager because an older driver caused Windows to take approx 3-4 minutes to boot to desktop. Now updated with ver 1.1.4.0 ,A01, 21 Oct 2015.
    Intel Rapid Storage Driver - Also forgot to mention that I already had the very latest driver installed from Intel directly because the current latest from Dell causes massive iastora.sys BSOD's. ver 14.8.0.1042, 12/14/2015.
    nVidea Driver - Downloaded and installed the latest from Dell, 10.18.13.5940 ,A03, 9 Mar 2016.

    Switching between video card usage - There is no way that I know of to prevent Windows from booting up using the onboard Intel 530 Video built into the CPU itself. I cannot disable it in BIOS/UEFI. I have little to no control over most BIOS settings. I have not tried to disable it in Device Manager. I was afraid of having no video at all in Windows. Most of the time the switch to the 980M is automatic & if it isn't, I set the nVidia Manage 3D Settings to use of the 980M for that game. Global Settings are also set for the 980M. But Windows continues to use the Intel HD Graphics 530.

    Waiting to see if there are any changes to BSOD's.
      My System SpecsSystem Spec

  4. #4


    Posts : 15
    Windows 8.1 Pro x64

    Another new different BSOD.


    This time it said IRQL_NOT_LESS_OR_EQUAL caused by ntoskrnl.exe+14e3a0.
      My System SpecsSystem Spec

  5. #5



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    caused by ntoskrnl.exe+14e3a0.
    This file is the last one to blame when nothing else is available to blame.




    Random different BSOD's Diagnostic Test Random different BSOD's
    RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


    Note   Note



    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My System SpecsSystem Spec

  6. #6


    Posts : 15
    Windows 8.1 Pro x64

    Another squared new different BSOD.


    Ok, passed all 8 passes with memtest86+ using bootable USB. And here is another dump file. This one was a BAD_POOL_CALLER caused by ntoskrnl.exe+14e3a0. All the BSOD's except one were caused by ntoskrnl.exe+14e3a0. When you say that this file is to blame, what does that mean I have to do?
      My System SpecsSystem Spec

  7. #7



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The ntoskrnl.exe file is the Windows kernel, it basically is never the cause but blamed because nothing else is there to be blamed.
    If the ntoskrnl.exe file is really the cause, one would experience a lot of more problems than only BSOD's.

    And here is another dump file
    Try to upload it again, I don't see a new upload.
      My System SpecsSystem Spec

  8. #8


    Posts : 15
    Windows 8.1 Pro x64

    Sorry forgot to attach the file.


    Sorry forgot to attach the file. I edited my last entry and added the file. I'll put it in this one as well.
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro





    Random different BSOD's Diagnostic Test Random different BSOD's
    DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.


    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.


    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.


    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.


    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My System SpecsSystem Spec

  10. #10


    Posts : 15
    Windows 8.1 Pro x64

    Ran Verifier, No issues arose.


    Verifier cause no issues for about 45 hours. However before doing that I had a BSOD caused by my last nVidia driver. I then updated to the latest driver direct from nVidia since Dell had nothing as new/newer. So far, no BSOD's since Saturday the 26th at noon. But here is the dump file just in case you wish to look it over.

    Thanks
      My System SpecsSystem Spec

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