Windows 8 and 8.1 Forums

BSOD for no reason! - Please help.

  1. #1

    Posts : 1
    Windows 8.1

    BSOD for no reason! - Please help.


    I did not install any programs recently nor updated any drivers but out of a sudden I've started to get BSOD. I've checked my RAM's and HDD and did not see any problems whatsoever.

    PS: I can run the PC in safe mode.

      My System SpecsSystem Spec

  2. #2

    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro

    The cause is the 307bc4e7.sys driver, however searching this driver reveals literally nothing.
    Because of this, I would like you to run a few malware scans to see if they find something

    BSOD for no reason! - Please help. Diagnostics Test BSOD for no reason! - Please help.
    Malware scan

    Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware
    Note   Note
    *(Uncheck trial version in the installation process)

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.
    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {fffff6fb40000000, 0, 0, 6}
    *** WARNING: Unable to verify timestamp for 307bc4e7.sys
    *** ERROR: Module load completed but symbols could not be loaded for 307bc4e7.sys
    Could not read faulting driver name
    Probably caused by : 307bc4e7.sys ( 307bc4e7+5a21 )
    Followup: MachineOwner
    0: kd> lmvm 307bc4e7
    start             end                 module name
    fffff800`1c2f8000 fffff800`1c30f000   307bc4e7 T (no symbols)           
        Loaded symbol image file: 307bc4e7.sys
        Image path: \??\C:\WINDOWS\system32\drivers\307bc4e7.sys
        Image name: 307bc4e7.sys
        Timestamp:        Wed Feb 03 08:22:16 2016 (56B1AAA8)
        CheckSum:         000198B5
        ImageSize:        00017000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

BSOD for no reason! - Please help.
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