Windows 8 and 8.1 Forums


IRQL_NOT_LESS_OR_EQUAL ntkrnlmp.exe have me stumped

  1. #1


    Posts : 2
    WIndows 10 x64

    IRQL_NOT_LESS_OR_EQUAL ntkrnlmp.exe have me stumped


    I have the last 2 month been trying to figure out why my PC keeps crashing. This started after doing a clean install of Windows 10 Home x64. The crash happens when playing games, has never happened while just browsing.

    Current setup:
    • Inte Core i5 4670K @ 3.40GHz
    • Crucial DDR3 8gig x2 / Corsair DDR3 4gig
    • ASUSTeK Z97-P motherboard
    • MSI GeForce GTX 970
    • Corsair Force GS SSD (windows) / Samsung SSD 850 EVO 1TB / Western Digital 2gig


    Things i have tried (it obviusly didnt solve the problem though).
    • I have tried a clean windows 7 install
    • Reinstalled windows 10 several times during the testing.
    • Run driver verifier several times
    • Replaced the Motherboard along with new memory sticks.
    • Checked all USB items, to make sure they are not the cause (keyboard, mouse, etc)
    • Checked all my HDDs. I unplugged them all, and just put in a brand new one, and installed a clean install of Windows 10
    • Replaced the PSU - thats the gap between the 6th to the 12th when looking at the dump files. Computer ran fine for a few days.
    • Tested with another graphics card, an AMD card.
    • Done stress test on CPU, GPU and memory
    • Monitoring heat, and while playing games my CPU is around 50 - 60 degrees, and heat on other parts looks fine.
    • Run Malwarebytes Anti-Malware


    I have now basically a whole new computer, exept for the graphics card (which is not the cause of the bluescreens) and my CPU, and the case itself. I have another CPU i will be testing tomorrow, and im going to get a new case (was going to do that either way, so.)

    But i cannot find anything useful in the dump files, nor in the windows system log.

    At this moment, i have run out of ideas and stuff to test. I am completly stumped, and apart from trying another CPU and case, there is nothing else i can think of doing.
    Last edited by Tkam; 14 Feb 2016 at 08:56.

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    WIndows 10 x64


    After searching through all whole bunch of BSOD posts, i found a link to the Intel Processor Diagnostic Tool and ran it. The CPU Frequency failed. I'm not entierly sure what this means tho.

    --- IPDT64 - Revision: 3.0.0.23.W.MP
    --- IPDT64 - Start Time: 2016-02-14 16:34:43


    --------------------------------------------------------------------
    Processor 1
    --------------------------------------------------------------------
    Intel(R) spbc Module Test
    Module Version: 1.0.7.64b.W
    Start Time: Sun Feb 14 16:34:43 2016
    Test Result - PASS
    ..!!..Processor under test is verified as 'PRODUCTION'..!!..


    Processor Manufacturer: GenuineIntel
    Processor Brand String: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz


    End Time: Sun Feb 14 16:34:43 2016
    Total Time: seconds: 0
    --------------------------------------------------------------------
    Genuine Intel CPU Test
    Module Version: 1.0.12.64b.W
    Start Time: Sun Feb 14 16:34:43 2016
    Test Result - PASS
    Expected: GenuineIntel
    Detected: GenuineIntel
    End Time: Sun Feb 14 16:34:43 2016
    Total Time: seconds: 0
    --------------------------------------------------------------------
    Temperature Test
    Module Version: 1.0.12.64b.W
    Start Time: Sun Feb 14 16:34:43 2016
    Test Result - PASS
    Expected: Greater than 1 degrees below max
    Received: 64 degrees below max
    End Time: Sun Feb 14 16:34:43 2016
    Total Time: seconds: 0
    --------------------------------------------------------------------
    CPU Brand String Test
    Module Version: 1.0.12.64b.W
    Start Time: Sun Feb 14 16:34:43 2016
    Test Result - PASS
    Expected String Parts: As Defined in BrandString_LocalConfig.xml
    Detected: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
    End Time: Sun Feb 14 16:34:43 2016
    Total Time: seconds: 0
    --------------------------------------------------------------------
    Module - CPUFreq.exe did not create a results file.
    --------------------------------------------------------------------
    --- IPDT64 - Temperature Monitor Results
    Temperature Monitor will begin when CPULoad Test starts
    Temperature Monitor Stopped


    --------------------------------------------------------------------


    System Information
    ------------------
    Processor Name: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
    Processor Information: Intel64 Family 6 Model 60 Stepping 3
    Number of Physical Cores: 4
    Number of Logical Cores: 4
    Installed System Memory: 20 GB
    Operating System: Microsoft Windows 10 Home 64 bitar
    Graphics Information: NVIDIA GeForce GTX 970
    System Product: Z97-P
    System BIOS: 2803
    System Serial Number: System Serial Number
    --------------------------------------------------------------------


    --- IPDT64 - End Time: 2016-02-14 16:34:44
    --- IPDT64 - Result: Fail
    --------------------------------------------------------------------
    FAIL
      My System SpecsSystem Spec

  3. #3


    Redmond
    Posts : 651
    Windows 8.1 x64


    If you don't set the processor frequency limits for the test, it'll fail.

    Intel Processor Diagnostic Tool : Cpu Frequency Fail [Solved] - Intel - CPUs
      My System SpecsSystem Spec

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