Windows 8 and 8.1 Forums


Constant BSOD,KERNEL_DATA_IN_PAGE & CRITICAL_PROCESS_DIED

  1. #1


    Posts : 13
    windows 8.1

    Constant BSOD,KERNEL_DATA_IN_PAGE & CRITICAL_PROCESS_DIED


    Hello everyone. I've been having 2 errors practically everyday on my windows 8.1 laptop. They don't appear to be triggered by anything. The good news is I haven't been able to replicate these errors in safe mode. These are KERNEL_DATA_IN_PAGE and CRITICAL_PROCESS_DIED. Unfortunately my system doesn't produce any dump files even though I have read online and tried every possible setting. I have however included a full report of my system.
    Any help will be appreciated. I've done memory tests, cpu tests, all sorts of tests to no available. Every test is successful.
    Please help before I go insane

    update: uploaded new dump
    Last edited by daibatzu; 12 Feb 2016 at 23:29.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro
      My System SpecsSystem Spec

  3. #3


    Posts : 13
    windows 8.1


    Sorry was confused about how to upload files. Done now
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Update your installation, most have a few 100 hotfixes installed
    Code:
    Hotfix(s):                 17 Hotfix(s) Installed.
    Another thing is that the zip is incomplete, several files are missing.
      My System SpecsSystem Spec

  5. #5


    Posts : 13
    windows 8.1


    Thanks for your reply. How do I know which hotfixes are missing?
    Also, what files are missing from my attached zip file? dm log collector didn't produce any files for me even after running as administrator. Used SF diagnostic tool instead.
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Check WIndows Updates for updates, it may take some time to search.

    A complete list of the minimum files present in a zip, 19 .txt, 1 .nfo and 1 or more .dmp.
    Attachment 67406
      My System SpecsSystem Spec

  7. #7


    Posts : 13
    windows 8.1


    ok. finally got dm log collector to work. Files have been uploaded. I am not able to upload memory dump files as the system does not create them after the bsod. Have now done windows updates. Error still came up
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro





    Constant BSOD,KERNEL_DATA_IN_PAGE & CRITICAL_PROCESS_DIED Diagnostics Test Constant BSOD,KERNEL_DATA_IN_PAGE & CRITICAL_PROCESS_DIED
    HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests

    1. Short Drive Self Test
    2. Short generic
    3. Long generic


    If the short generic fails, no need for the long generic.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.



    Run chkdsk
    Disk Check - Windows 7 Help Forums


    Run HDTune to

    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.


    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are

    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the

      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

      My System SpecsSystem Spec

  9. #9


    Posts : 13
    windows 8.1


    scan disk fine. uploaded hd tests. hd tune pro gave an I/O error twice on the file benchmark test but finally worked. Not sure if it means anything
      My System SpecsSystem Spec

  10. #10



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    An I/O error means that there are problems accessing the data on the hard drive which indicates
    • hard drive failure
    • cable needs replacement
    • motherboard connection is faulty


    It could be 1 of those, but it could also be multiple of them.
      My System SpecsSystem Spec

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Constant BSOD,KERNEL_DATA_IN_PAGE & CRITICAL_PROCESS_DIED
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