Hi
I have a 1 week old Gigabyte P55W laptop. The only programs I have installed are some games (Steam or Origin), Skype, Avast and CCleaner. Today I turned on my laptop and got the BSOD message 'windows encountered an error...'. The BSOD error was 'IRQL_NOT_LESS_OR_EQUAL'.
Following some advice I saw after a quick search I downloaded BlueScreenView and saw the error was related to ntoskrnl.exe. I have attached the dump file run by following the instructions in the Sticky on this forum. I would be very grateful for any advice - it's kind of concerning that a brand new, supposedly high end laptop is having blue screen crashes after 1 week.
Many thanks
Dom
I have a 1 week old Gigabyte P55W laptop. The only programs I have installed are some games (Steam or Origin), Skype, Avast and CCleaner. Today I turned on my laptop and got the BSOD message 'windows encountered an error...'. The BSOD error was 'IRQL_NOT_LESS_OR_EQUAL'.
Following some advice I saw after a quick search I downloaded BlueScreenView and saw the error was related to ntoskrnl.exe. I have attached the dump file run by following the instructions in the Sticky on this forum. I would be very grateful for any advice - it's kind of concerning that a brand new, supposedly high end laptop is having blue screen crashes after 1 week.
Many thanks
Dom
My Computer
System One
-
- OS
- 8.1